Avaya 555-245-600 Manual Do Utilizador

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Avaya network readiness assessment services
Issue 6 January 2008
351
 
Site Configuration Survey
The ECLIPS Site Configuration Survey (SCS) is an detailed customer-view of the their network. 
This survey is required as part of the Customer Infrastructure Readiness Survey process. The 
ECLIPS SCS questionnaire must be filled out as completely as possible, and can require the 
Account Team's regional Sales Engineering resources to assist. In addition to the SCS the 
customer must provide a topology map of their existing network (LAN/WAN and hardware/ 
software configuration listings). When the SCS is complete, the customer provides both the 
SCS and Topology Maps with detailed descriptions of topology components (routers, Ethernet 
switches, PSTN linked systems, firewalls, servers, E-mail systems, etc.). This information goes 
to the CVDN Professional Service engineering team that reviews this information and prepares 
for the Vital Agent Analysis, the second component of the Basic network readiness assessment 
service.
Table 63: Basic Network Readiness Assessment Service components
Component
Who does this?
What does this do? 
What are the results?
What happens 
with the results?
Network Topology 
Report
Customer
Describes your 
network configuration.
Topology report 
integrated with all 
other Basic 
service 
components.
Customer
Data for individual 
customer site; 
high-level health 
check.
1
1. If the network fails to meet the minimum criteria required for network throughput, configuration, or 
additional resources are needed, Avaya recommends the more in-depth analysis of the Detailed 
network readiness assessment service.
Professional 
Service (PS) 
engineer reviews 
data and 
recommends 
where to deploy 
Protocol Analysis 
software.
Customer 
downloads 
application to 
identified 
desktops
Vital Agent collects 
data about the 
customer’s network 
traffic.
PS Engineer 
analyzes the 
traffic data and 
determines where 
to deploy the 
Performance 
Analysis software.
Protocol Analysis
Avaya
Measures the data 
exchange between the 
local host and remote 
resources and tests the 
current load for 
appropriate bandwidth.
Deeper data 
analysis (CSI 
engineer)