Lucent Technologies 555-235-100 Manual Do Utilizador
5
CentreVu Compact Call Center Drop-In Solutions
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100
Issue 2 June 1999 5-26
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CD-ROM-based ACD/Vectoring training
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CD-ROM based Basic Call Management System administrative training
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DEFINITY Integrated Announcement circuit pack, which is the hardware that
connects into the DEFINITY ProLogix Solutions system to enable delayed
announcements.
connects into the DEFINITY ProLogix Solutions system to enable delayed
announcements.
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DEFINITY Call Classifier circuit pack, which enables calls centers to offer
callers simplified call prompting capabilities for basic menu selections and
routing options without needing an INTUITY CONVERSANT system.
callers simplified call prompting capabilities for basic menu selections and
routing options without needing an INTUITY CONVERSANT system.