Lucent Technologies 555-235-100 Manual Do Utilizador
4
Octel 100
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100
Issue 2 June 1999 4-23
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Information-on-Demand V-Trees provide multilevel menus of information in a
mailbox. These menus can give callers 24-hour-a-day access to spoken
(audiotext) and written (fax retrieval) information.
mailbox. These menus can give callers 24-hour-a-day access to spoken
(audiotext) and written (fax retrieval) information.
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Interview V-Trees enable you to conduct simple surveys by requesting and
collecting information from callers. All responses to an interview V-Tree are
grouped in a single voice message for playback by the mailbox owner.
collecting information from callers. All responses to an interview V-Tree are
grouped in a single voice message for playback by the mailbox owner.
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Call Screening asks for and announces the caller’s name to the called party who
can accept or reject the call or redirect it to another extension. If the called party
rejects the call, the system informs the caller there was no answer at the extension
and offers the caller the option of leaving a message, transferring to another
extension, speaking with an operator, or disconnecting. This feature requires
supervised transfers.
can accept or reject the call or redirect it to another extension. If the called party
rejects the call, the system informs the caller there was no answer at the extension
and offers the caller the option of leaving a message, transferring to another
extension, speaking with an operator, or disconnecting. This feature requires
supervised transfers.
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Extension Directory allows callers who don’t know the extension number of the
person or department they need to reach access the system’s employee or
departmental directory via touch-tone keypad. Once the caller locates the correct
party, the system automatically routes the call.
person or department they need to reach access the system’s employee or
departmental directory via touch-tone keypad. Once the caller locates the correct
party, the system automatically routes the call.
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Fax Mail allows users to retrieve faxes in their mailboxes at their
convenience—just like voice mail. When they’re in the office, users need just a
single key press to direct the fax messages to the default fax machine. Faxes
retrieved through Visual Mailbox can also be directed to print on a printer
attached to the user’s PC. When they’re out of the office, users can enter the
telephone number of the nearest fax machine and receive fax messages
immediately.
convenience—just like voice mail. When they’re in the office, users need just a
single key press to direct the fax messages to the default fax machine. Faxes
retrieved through Visual Mailbox can also be directed to print on a printer
attached to the user’s PC. When they’re out of the office, users can enter the
telephone number of the nearest fax machine and receive fax messages
immediately.