Peerless Industries KX-TDA200 Manual Do Utilizador
1.2 Receiving Group Features
56
Feature Guide
1.2.2.7
Supervisory Feature
Description
An extension preprogrammed as a supervisor (supervisor extension) can monitor and control
each member’s status within the incoming call distribution group using a 6-line display PT.
each member’s status within the incoming call distribution group using a 6-line display PT.
[Example]
Feature
Description
Incoming Call Queue
Monitor
Monitor
The supervisor extension can monitor the status of an incoming
call distribution group with the display.
call distribution group with the display.
Log-in/Log-out
Monitor and Remote
Control
Monitor and Remote
Control
Monitor: The supervisor extension can monitor the log-in/log-out
status of the incoming call distribution group members through the
corresponding DSS button light.
Remote Control: The supervisor extension can change the status
of the members by pressing the corresponding DSS button.
status of the incoming call distribution group members through the
corresponding DSS button light.
Remote Control: The supervisor extension can change the status
of the members by pressing the corresponding DSS button.
--- Date and time
--- Floating extension number/name of incoming call distribution group
--- The number of queuing calls
--- The longest queuing time
--- Floating extension number/name of incoming call distribution group
--- The number of queuing calls
--- The longest queuing time
With
<Incoming Call Queue Monitor Display>
<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT LOG SPRVS
Log-in/Log-out Monitor
DSS buttons of the incoming call
distribution group members show
their status.
DSS buttons of the incoming call
distribution group members show
their status.
Log-in/Log-out Remote Control
Pressing the button changes
the status as follows:
Pressing the button changes
the status as follows:
Light pattern
Green on
Slow Green Flashing
Red on
Off
Status
Log-in (Ready)
Log-in (Not Ready)
Log-out
Light pattern
Red on
Green on
Status
Log-out
Log-in (Ready)
Since 29 JAN. 09:10AM
Total Calls :00996
Overflow Calls :00131
Lost Calls :00039
Average Waiting :02'12
EXIT CLEAR
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT
--- Monitoring starting date and time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
Extension in another
incoming call distribution
group
incoming call distribution
group