Lucent Technologies 555-230-024 Manual Do Utilizador
CallVisor for UNIX
Issue 5 January 1998
4-7
555-230-024
Figure 4-1.
DEFINITY ECS and CallVisor Adjunct Switch Applications
Interface
Interface
1)
DEFINITY ECS
8)
Personal Computer/ISDN Platforms
2)
Primary Rate Interface
9)
CallVisor ISDN Gateway
3)
CallVisor Adjunct Switch Applications
Interface; Call monitor and control,
Station monitor and control
Interface; Call monitor and control,
Station monitor and control
10)
Calling number, Called number,
Agent extension
Agent extension
4)
CallVisor for UNIX
11)
Inbound Call Management
5)
Adjunct Switch Applications Interface;
Call events, Outbound call requests,
Routing requests
Call events, Outbound call requests,
Routing requests
12)
Voice Response Applications,
Inbound Call Management
Inbound Call Management
6)
Conversant Voice Information System
13)
Call Center, Office Automation
7)
Digital Communications Protocol/Basic
Rate Interface
Rate Interface
14)
Call monitor and control, Station
monitor and control
monitor and control