Avaya 5610 Manual Do Utilizador

 

The phones are relatively trouble-free. This chapter provides helpful information for: 

•  Testing your telephone to be sure it is operating correctly. 
•  Basic Troubleshooting; this chart provides the most common problems an end user might 

encounter and suggested resolutions. 

•  Application-specific troubleshooting; this chart describes problems and solutions specific to 

phone application (Speed Dial, Call Log, or Web Access). 

•  Resetting or power-cycling your phone, when Basic Troubleshooting does not resolve a 

problem. 

 

This test function enables you to verify that your telephone’s lights and display are operating properly. 

1.  With the telephone idle (on-hook), press and release the   Mute button, then press the 

following numbers on the dial pad: 8 3 7 8 # (which stands for TEST). 

2.  The display should indicate the self-test has started. If the test is successful, the message 

“Self test Passed #=end” displays; if the test is not successful, the message “Self test Failed 
#=end” displays instead. 

3.  Press # to return to the Phone screen. 

4.  If nothing appears on the display and the phone is receiving power, your phone may need to 

be replaced. Contact your System Administrator for assistance or additional troubleshooting 
information.