Avaya 16-300043 Manual Do Utilizador

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Telephone Management and Troubleshooting
24 4601 IP Telephone User Guide
 
Testing Your Phone 
The Test feature lets you verify that your telephone's LEDs are operating properly.
Testing the Telephone's LEDs
To test the telephone’s LEDs:
1. With the telephone idle (on-hook), press and release the Hold (
) button, then dial this 
sequence: 8 3 7 8 #
The phone immediately begins the self-test. All LEDs (lights) flash on, then off continuously 
(for 500 milliseconds each) to indicate the self-test was successful. If the self-test fails, the 
LEDs flutter on and off for a shorter period of time (50 milliseconds each)
.
2. Press # (the pound button) to end the test procedure.
If the LEDs are not illuminated and flashing and the phone is receiving power, your phone may 
need to be replaced. Contact your System Administrator for assistance or additional 
troubleshooting information. 
Basic Troubleshooting Chart
Problem/Symptom
Suggested Solution
Phone does not activate 
after connecting it the first 
time 
Unless your System Administrator has already 
initialized your telephone, you may experience a delay 
of several minutes before it becomes operational. Upon 
plug-in, your telephone immediately begins 
downloading its operational software, its IP Address 
and any special features programmed by your System 
Administrator from the server to which it is connected. 
Report any delay of more than 8-10 minutes to your 
System Administrator.
Phone does not activate 
after a power interruption 
Allow a few minutes for re-initialization after 
unplugging, powering down the phone, server 
problems or other power interruption causes.
If both Message indicator LEDs are flashing, the 
telephone is not registered. Follow the procedure for 
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