Avaya 6 Manual Do Utilizador

 The Listen action allows the caller to leave a message in the start point's mailbox or in a specified mailbox. The caller

can only leave a message and cannot access any other mailbox features. 

For examples of the action in a call flow, see 

Customizing Manual Recording

 and 

Customizing Auto Recording

.

1. Click the 

 Mailbox Actions icon and select 

 Listen.

2. The 

, 

, 

 and 

 tabs are standard tabs available to all

actions.

3. In the Specific tab, select either the Caller's mailbox or Mailbox option.

·

Caller's Mailbox: The mailbox matching the start point of the call.

·

Mailbox: Select or enter the name of the target mailbox.

This action has the following result which can be connected to a further action: 

·

Next 
Connect the result to a following action in the call flow. 

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