Avaya 5620 Manual Do Utilizador

System Features 

You may choose to receive no calls at all or only those from particular callers on your exceptions list: 

To switch Do Not Disturb on/off (with or without exceptions):  

• 

Dial *08 and to switch it off dial *09 

or 

Dial *10*N# to add a number to the exception list. 

• 

Dial *11*N# to delete a number from the exception list.  

 

Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your 
voicemail.  

 

Note that not all systems support voicemail or have voicemail installed.  

• 

To switch voicemail on dial *18, to switch it off dial *19.  

• 

To retrieve your voicemail, use the code *17.  

 

Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this 
feature is known as Voicemail Ringback.  

• 

To turn Voicemail Ringback on dial *48; to turn it off dial *49.  

 

Dialing a number while listening to your messages invokes further facilities: 

Once messages have been delivered, they are held on the system for 24 hours (this is fixed for 
Voicemail Lite, but can be varied by your System Administrator if your IP Office is equipped with 
VoicemailPro). 

You can collect your voicemail from another extension by using the PIN your System Administrator has 
set up for you. You can collect your messages if you are out of the office, by either dialing from a number 
that has been registered for the purpose or by dialing your extension number and PIN when prompted. If 
validation is successful, then dial 1 to retrieve your mail. 

The System Administrator also specifies the reception number, to which the call is diverted if the caller 
dials 0, and your email address if your voicemail and email are integrated.