Avaya INDeX 11.0 Manual Do Utilizador

 Using Speed Dials 

Speed Dials – Page 11 

The INDeX system can store telephone numbers as speed dials. You can then ring 

those numbers by dialling the number of the speed dial store.  
•  System speed dials: All extensions can use these,  though call barring may 

still apply. Ask your System Manager for a list. 

•  Personal speed dials: You can store up to 10 speed dials for your own use 

(see below).  
 

To use a speed dial: 
1.  Lift the handset and dial #. 
2.  Dial the speed dial store number (00 to 09 for personal speed dials, 100 to 899 

and 9000 to 9999 for system speed dials). 

3.  If the phone gives a repeated single-pip, it requires a PIN or account code 

before allowing the call. 

4.  Continue as for a normal external call (see page 9). 

 

If external, prefix 9 to the stored number, this is the normal number to seize an 

external line. Your System Manager will inform you if you have to add a different 
prefix number. 
To store a personal speed dial number: 
1.  Lift the handset and immediately dial  0. 
2.  Broken dial tone: Dial the speed dial store to use (00 to 09). 
3.  Loud pip: Dial the your passcode (see page 20).  

You will then hear either:- 

•  Continuous tone: Passcode wrong, replace handset.  
•  Three soft-tones: Number already set, dial   to cancel.  
•  Single soft tone: No number set, dial a number and #. Then replace the 

handset to finish. 

Also see page 6 for storing telephone numbers on your 20AT. 

INDeX 11.0 20AT Telephone User's Guide 

Speed Dials – Page 11 

38DHB0002UKHB Issue 1 (10/05/2004) 

Using Speed Dials