Avaya INDeX 11.0 Manual Do Utilizador

Page 8 - INDeX Features 

Telephone Tones & Ringing 

The INDeX 20AT uses various tones and ringing to indicate calls and other events. 

 
Incoming Calls: 
•  Repeated Double Ring:  External 

call. 

•  Repeated Single Ring:  

Internal call. 

 

During Calls: 
•  Repeated Single Pip:  

Another extension is about to intrude  

 

or has intruded on your call. 

 

Outgoing Calls: 
•  Continuous Tone:  

Number called is unobtainable or  

 

set to no calls.  

 

Phone locked, no external calls  

 

(or phone is barred). 

•  Repeated Tone:  

Busy number. 

•  Dial Tone:  

Dial number. 

•  Repeated Single Pip:  

Phone on divert or no calls. 

 

The system can take different areas into and out of night service automatically. It 

does this following timetables setup by the System Manager. The effects of night 
service vary, but typically they are as follows: 
•  Lines:  

The system directs calls to a night desk number or answer phone 
extension. 

•  Phones:   The type of calls you can make becomes more restricted, eg. no 

international or long distance calls. 

Page 8 - INDeX Features 

INDeX 11.0 20AT Telephone User's Guide 

Telephone Tones & Ringing 

38DHB0002UKHB Issue 1 (10/05/2004)