Nortel Networks M7410 Manual Do Utilizador

Forwarding your calls  57

P0908510 Issue 02

Enterprise Edge Feature Programming Telephone Guide

Call Forward forwards all calls that arrive at a particular telephone to an internal or 
external telephone. Line Redirection redirects only the lines you specify, no matter 
which telephones they appear on, to a telephone outside the Enterprise Edge 
system. Line Redirection takes precedence over Call Forward.

You redirect lines at a telephone, but once redirected, the lines are redirected for the 
entire system. 

You can redirect only lines that appear at line buttons on your telephone.

You can answer the telephone if it rings while you are in the middle of 
programming Line Redirection, but none of the Enterprise Edge call handling 
features are available until the feature times out. If you need to use an Enterprise 
Edge feature to process the call, quit Line Redirection programming by pressing 

ƒ

. Do not press 

®

 or you disconnect the call you are trying to process.

While you are programming Line Redirection you do not receive any indication of 
calls that do not actually ring at your telephone.

Be careful to avoid redirection loops. If for example, you redirect your lines to your 
branch office and your branch office redirects its lines to you, you can create a 
redirection loop. If these calls are long distance, you end up paying charges.

In certain situations, callers may experience lower volume levels when you redirect 
calls to an external location.