Avaya 4610 Manual Do Utilizador

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Basic Call Handling Features 
5610/4610 Phone User Guide 
Page 11 
IP Office 
Issue 2d (15th September 2005) 
Redial 
The Redial feature automatically redials a previously dialed extension or outside number (up to 24 
digits). The phone stores up to three of the last numbers dialed. 
Note: If you have dialed the same number twice in succession, it will only have one appearance in the 
redial list. 
 
To redial the last number that you dialed 
1. Press 
 Redial followed by a call appearance key 
. Use   and   to cycle through the 
entries. When you have located the required number, press the associated key. 
 
Mute 
During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. 
This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an 
off-line conversation at any time during a call. 
Preventing the other person on the line from hearing you: 
1. Press   Mute. The other party cannot hear you. The indicator next to the Mute button lights 
when mute is active. 
2.  To reinstate two-way conversation, press  Mute again. 
 
Hold 
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can 
then Hold the first call and answer the second call. 
To put an existing call on hold: 
1. Press   Hold or the Call Appearance button with the  symbol against it. The symbol changes to 
; showing that the line is on hold. 
2.  Answer the second call by pressing the Call Appearance button with the  symbol against it. The 
symbol changes to  ; showing that the line is connected.  
 
To return to the held call: 
If you have a call in progress, then first put that call on hold as above. 
To retrieve a held call, simply press the Call Appearance button with the  against it.  
 
Notes:  
After a pre-set time (defined by your System Administrator), you are reminded that you have a call on 
hold by the  hold icon changing for a few moments to  with the phone ringing. 
If the system feature AutoHold is on (consult your System Administrator) then you can hold an active 
call ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing 
the second call’s Call Appearance button ( ) will drop the first call. 
To transfer a held call see Transfer.