Belgacom SPA942 Folheto

ntegrated

elephony

ervices

Linksys SPA942

Quick reference guide

To place a call

Dial the number and unhook the handset or press the Dial soft key.

To transfer a call

During the call press the Transf soft key, then dial the destination number and press the
Dial soft key. When in communication with the destination, press the Transf soft key.

To make a blind transfer

During the call, via the navigation key go to the right to display more options, and press
the bxfer soft key. Dial the destination number and press the Dial soft key.

To make a conference call

During a call press the Conf soft key, then dial the other destination and press the Dial
soft key.After connection press the Conf soft key again.

To place a call from Call history or Personal directory

Press the Setup button, scroll to the list you want to use with the navigation button and
press the Select soft key. Scroll to the number you want to dial using the navigation
button and press the Dial soft key.

Lines

Soft Buttons

Navigation button

Setup button

Voicemail button

Call hold button

Mute button

Headphone

Speaker button

Volume adjustment bar

ntegrated

elephony

ervices

Linksys SPA942

Features Access Codes

*21*

Call Forwarding Unconditional Activation

*68*

Call Park

#21# Call Forwarding Unconditional Deactivation

*88*

Call Park Retrieve

*67* Call Forwarding Busy Activation

*82#

Call Pickup

#67# Call Forwarding Busy Deactivation

#43*

Cancel Call Waiting

*61* Call Forwarding No Answer Activation

*82*

Directed Call Pickup

#61# Call Forwarding No Answer Deactivation

*26#

Do Not Disturb Activation

*31* Calling Line ID Delivery Blocking per Call

#26# Do Not Disturb Deactivation

#31* Calling Line ID Delivery per Call

Voice mail PhoneMail™

Action type

Own phone

Other phone

0800 22 200 (NL)

Consultation

1230

+32 78 15 1230

For more info

0800 33 200 (FR)

Configuration

1231

+32 78 15 1231

0800 22 100 (NL)

Direct deposit

1232

+32 78 15 1232

For problems

0800 33 100 (FR)

Remarks:
-

It is not possible to listen to your voice mails before having carried out the initial
configuration.

In order to have calls transferred to your voice mailbox, you have to activate (or have
it activated by your administrator) the “Third-Party Voice Mail Support” feature on the
ITS web management portal.

Frequently Asked Questions - FAQ

To place a call from the phone (or the CommPilot CallManager or the Microsoft
Outlook Assistant), always start with ”0” then the number to dial with the prefix
(e.g. 002 722 12 34). The international format is also accepted instead of the “0”
(e.g. +32 2 722 12 34).

This only applies to calls outside your group number range

and without use of short numbering.

Placing a conference call from the phone, when terminating the call, the other
two parties stay in communication.

Placing a conference call from the CommPilot CallManager or the Microsoft
Outlook Assistant, when terminating the call, the other two parties do not stay in
communication.

Access the web management portal to configure your features via

https://81.245.3.244

https://81.245.3.245

. These addresses are only accessible

from Explore or a teleworking connection.

For a complete phone manual, go on

www.belgacom.be/its/

and click on products.

To report a problem, please contact your administrator:

_________________________

To contact directly Belgacom, be sure to have at your disposal your site DSID number

________________________

before calling the 0800 14 888.