KVH Industries FB500 Manual Do Utilizador

Chapter 4:  Using the web interface

Help desk and diagnostic report

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Using the web 

interface

If you want to generate a diagnostic report, do as follows:

1. Click Generate report from the HELP DESK page. 

In some browsers the file may open directly in your browser. If it does, 
choose File > Save As to save the file.

2. Choose a location for the file and save it.

The diagnostic report contains relevant information for troubleshooting. 
Please enclose this file when you are reporting an error.

BGAN-X_UM.book  Page 149  Wednesday, April 30, 2008  12:48 PM