VIZIO P502ui-B1 Manual Do Utilizador

Covers units purchased as new in United States and 

Puerto Rico Only. VIZIO provides a warranty to the original 

purchaser of a new Product against defects in materials and 

workmanship for a period of one (1) year of non-commercial 

usage and ninety (90) days of commercial use. If a Product 

covered by this warranty is determined to be defective 

within the warranty period, VIZIO will either repair or replace 

the Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support 

via e-mail: TechSupport@VIZIO.com or via phone at 877 

MY VIZIO (877.698.4946) from 5:00AM to 9:00PM Monday 

through Friday and 8:00AM to 4:00PM Saturday and Sunday, 

Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION 

MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A 

VIZIO SERVICE CENTER. Proof of purchase in the form of a 

purchase receipt or copy thereof is required to show that a 

Product is within the warranty period.

There will be no charge for parts or labor during the 

warranty period. Replacement parts and Products may 

be new or recertified at VIZIO’s option and sole discretion. 

Replacement parts and Products are warranted for the 

remaining portion of the original warranty or for ninety (90) 

days from warranty service or replacement, whichever is 

greater.

Defective Products must be sent to a VIZIO service center 

to obtain warranty service. VIZIO is not responsible for 

transportation costs to the service center, but VIZIO will 

cover return shipping to the customer. PRE-AUTHORIZATION 

IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO 

SERVICE CENTER FOR WARRANTY SERVICE.
Product returns to VIZIO’s service centers must utilize either 

the original carton box and shipping material or packaging 

that affords an equal degree of protection. VIZIO Technical 

Support will provide instructions for packing and shipping 

the covered Product to the VIZIO service center.

VIZIO’s one-year limited warranty only covers defects in 

materials and workmanship. This warranty does not cover, 

for example: cosmetic damage, normal wear and tear, 

improper operation, improper voltage supply or power 

surges, signal issues, damages from shipping, acts of God, 

any type of customer misuse, modifications or adjustments, 

as well as installation and set-up issues or any repairs 

attempted by anyone other than by a VIZIO authorized 

service center. Products with unreadable or removed serial 

numbers, or requiring routine maintenance are not covered. 

This one year limited warranty does not cover Products 

sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized 

reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE 

LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, 

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY 

AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN 

DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S 

TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES 

RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING 

VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE 

GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR 

LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF 

THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF 

USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, 

LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR 

CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW 

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS 

OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL 

DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY 

NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL 

RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH 

VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO 

CHANGE WITHOUT NOTICE. 
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

If your VIZIO product is capable of storing personal data 

and other information, ALL CONTENTS AND INFORMATION 

WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL 

SHIP-IN WARRANTY SERVICE. If this occurs, your product will 

be restored to you configured as originally purchased. You 

will be responsible for restoring all applicable data and 

passwords. Recovery and reinstallation of user data is not 

covered under this Limited Warranty. In order to protect your 

personal information, VIZIO recommends that you always 

clear all personal information from the unit before it is 

serviced, regardless of the servicer.

This policy covers “zero bright pixel” defects for the duration 

of the limited “ONE YEAR WARRANTY” on select new product 

purchases. To determine if this guarantee applies to your 

product, refer to the “DETAILS” tab of the model’s product 

information page (www.VIZIO.com) or look for the “zero 

bright pixel” guarantee on the box.

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