Samsung OfficeServ Manual Do Utilizador

 

5

The PC where the OfficeServ Operator will be installed should meet the requirements below: 
 

Operating System 

Windows 2000 Series(Professional, Server, and Advanced 
Server), Windows XP Professional 

Processor(CPU) 

Pentium 4 / 1.6 GHz or higher 
(A dual Pentium processor is recommended for the system with 
more than 300 devices.) 

Memory 

512 MBytes or higher 

Monitor Resolution 

1024×768 or higher 

Network Interface Card 

100/10 Base-T 

 

The OfficeServ Operator performs the functions described below: 
 

The user can use the keyboard or mouse to operate calls. If the operator answers a call by 
lifting the handset, the operator can use the OfficeServ Operator and phone by turns when 
required. 
 

The operator can drag and drop a call on the station icon to transfer the call. For detailed 
information about the drag and drop, 

 

Calls are displayed in the <Incoming Calls> window, <Active Calls> window, and <Held Calls> 
window depending on call status. Caller information such as a caller ID is displayed in each 
window. Particularly in the <Active Calls> window, the caller information stored in the database 
is also displayed. 
 

The station status registered with Busy Lamp Field (BLF) is displayed in the format of icons in 
real-time so that the user can easily check station status such as busy, dialing, and Do Not 
Disturb (DND).