Samsung OfficeServ Manual Do Utilizador

Pickup

If the connected station does not answer the call, another OfficeServ Operator user can pick up

the call.

Call Pickup by Double Clicking

Double-click the station that will pick up a call from the <BLF> window. The icon below is
displayed when a call is connected to a station of the <BLF> window:

Call Pickup by Using the Popup Menus

Select a station that will pick up a call from the <BLF> window. Right-click and select the <Pick
Up> menu.

Repeating the Last Action Once a Call is Reconnected

When a call is reconnected after holding, target holding, orbit parking or transfering, the user
can repeat the last action.

Pressing the [Insert] Key to Hold a Reconnected Call on Hold Again

When a call on hold is reconnected and ‘Hold Recall’ is displayed at the [Details] field of the
<Active Calls> window, Press the [Insert] key to hold the reconnected call. If a call on hold is
reconnected, the <Active Calls> window will be displayed as shown below:

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