Samsung OfficeServ Manual Do Utilizador

 

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The OfficeServ Operator allows the user to store the logs of both incoming and outgoing calls 
in the database. The <Run> menu consists of submenus as shown below: 
 

Statistics 

Displays simple statistical data. 

Total Log 

Displays detailed information on all calls.   

Inbound Calls Log 

Displays detailed information on incoming calls.   

Outbound Calls Log 

Displays detailed information on outgoing calls.   

Trunk Calls Log 

Displays detailed information on trunk calls. 

Station Calls Log 

Displays detailed information on station calls. 

DID Log 

Displays detailed information on calls retrieved based on DID 
number/name. 

CID Log 

Displays detailed information on calls with specific called parties. 

Transferred 
Destination Log 

Displays detailed information on calls transferred to specific 
numbers. 

 
Columns of each log window are described as follows: 
 

Incoming/Outgoing 

Incoming calls are displayed as Å. 
Outgoing calls are displayed as Æ. 

Name 

Displays the names of the called parties. 

Tel 

Displays phone numbers. 

Date 

Displays call dates.   

Duration 

Displays call duration on a second basis. 

State 

Calling status is as follows: 
- Ringback : When making a call to a station, the called party 

does not answer the call. 

- Ringing : When a call is connected to a station, the called party 

does not answer the call. 

- Connected : A call is connected. 
- Busy : The called station is busy.

DID Tel 

Displays DID numbers. 

DID Name 

Displays DID names. 

Note Displays 

notes.