Manual Do Utilizadoríndice analíticoTable of Contents1Your MLX Nondisplay Telephone2Understanding Your Telephone3Line Buttons3Line Button Lights3Tones4Rings4Feature Finder5Headsets7Headpieces7Headset Features7Call Handling8Making & Answering Calls8Transfer8Hold8Conference8Messaging9Leaving Messages9Receiving Messages9Posting Messages10Signaling & Notify10Using Features11Activating Features11Feature Codes11Often-Used Features12Account Codes12Authorization Codes*12Auto Dial13Callback & Line Request13Call Waiting14Camp-On14Coverage14Direct Voice Mail*15Do Not Disturb15Forward & Follow Me15Last Number Dial16Night Service16Paging16Park & Paging17Personal Speed Dial17Pickup17Privacy17Reminders18Saved Number Dial18System Speed Dial18Voice Announce18Programming Buttons & Settings19Programming Buttons19Programming Settings19Programming Codes20Feature Codes22Special Characters22Tamanho: 400 KBPáginas: 22Language: EnglishAbrir o manual
Guia Do Utilizadoríndice analíticoTable of Contents3Figures6About This Guide9Purpose and Scope9Intended Audience10Assistance10How to Use This Guide11Conventions Used in this Guide11Related Documents131. Introduction15Overview15FAX Attendant Services16Fax Attendant Features16Telephone System Interface222. Feature and Planning Review25Review of System Planning25Planning for FAX Attendant on the MERLIN LEGEND System25Call Coverage Paths26Calling Groups26Planning the FAX Attendant System27Assigning Services to Voice Channels27Assigning Lines/Pools to Voice Channels28Switch Interface Parameters28System Parameters28Fax Account Code Parameter Administration29Fax Account Code List Administration30Subscriber Administration30Types of Fax Subscribers32Service Administrator Registration34Outcalling Administration34Planning Your Fax Response Service35Customizing Voice Prompts363. Implementing FAX Attendant37Entering FAX Attendant Data37Information Conventions38Logging In to IS-III38The AUDIX Voice Power/FAX Attendant Menu41General Fax System Parameter Administration42Updating General Fax System Parameters43Voice System Parameter Administration44Updating System Parameters45Account Code Parameter Administration45Updating Account Code Parameters47Account Code List Administration48Updating Account Codes51Subscriber Administration51Adding a New Subscriber51Adding a Special Purpose Extension56Changing a Subscriber Profile61Renumbering an Extension for a Subscriber65Removing a Subscriber from AUDIX Voice Power/FAX Attendant66Deleting a Subscriber’s Profile from the System67Displaying the Subscriber Database67Printing the Subscriber Database68Service Administration68Updating Service Administration Registration70Outcalling Administration70Updating Outcalling Parameters71Fax Group List Administration71Creating a Fax Distribution List71Modifying a Fax Distribution List74Deleting a Fax Distribution List75Custom Voice Prompts77Logging In to the Voice System77General Fax Mail Greeting Administration78Listening to the Fax Mail Greeting Message79Recording Custom Fax Mail Greetings79Selecting Greetings79General Fax Call Answer Greeting Administration79Listening to the Fax Call Answer Greeting80Recording Custom Fax Call Answer Greetings80Selecting Greetings81Subscriber Recorded Name Administration81General Mailbox Greeting Administration82Listening to the General Mailbox Greeting Message83Recording a General Mailbox Greeting Message83Changing the Greeting In Use844. Fax Response Administration85Entering Fax Response Data85Accessing Fax Response85Logging In85Implementing a New Fax Response Service89Creating Menus92Printing Out Menus92Creating Faxmenus92Administering the Main Menu94Logging In to the Voice System95Main Menu General Administration96Listening to the Main Menu96Recording the Main Menu96Administering Workspace Menus, Announcements, and Fax Messages97Recording Menu Messages, Faxmenu Messages, and Announcements97Loading Fax Messages99Installing the Workspace100Administering the Touch-Tone Gate Prompt and Goodbye Message102Logging In to the Voice System102Touch-Tone Gate Prompt General Administration104Listening to the Custom Touch-Tone Gate Prompt104Recording a Custom Touch-Tone Gate Prompt104Selecting Touch-Tone Gate Prompts105Goodbye Message General Administration105Listening to the Custom Goodbye Message106Recording a Custom Goodbye Message106Selecting the Goodbye Message106Fax Response Coversheet Administration107Designing the Fax Response Coversheet107Fax Coversheet Header Information107Loading the Fax Response Coversheet107Viewing the Fax Coversheet109Printing the Fax Coversheet109Modifying Your Existing Fax Response Service109Administering Menus111Creating Menus112Modifying Menus112Modifying Non-Deep Menus113Modifying Deep Menus113Removing Menus114Administering Faxmenus115Creating Faxmenus115Modifying Faxmenus117Removing Faxmenus117Helpful Hints: Creating and Loading Fax Response Service118Applications that Require Collecting Voice Telephone Numbers118Allowing Callers to Return to the Main Menu118How to Best Set Your Fax Machine for Loading Fax Response Documents119Test Your Fax Response Service119Backing Up Your Fax Response Service1215. System Operations123Introduction123System Management Operations124Retrieving Messages from the General Mailbox124Discarding Old Fax Messages125Viewing the Event Log125Using the Explain Command126Operating FAX Attendant128Starting the Voice System128Stopping the Voice System129Displaying the System Status130Resetting the Voice System130Shutting Down and Rebooting the UNIX System131Displaying the System Monitor132Changing the Refresh Rate133Changing the State of Voice Channels133Backing Up Files134Restoring Files134Fax Equipment Operations134Fax Equipment Administration135Change State of Fax Equipment137Administering Fax Lines139Fax Transmission Control140Canceling Subscriber Fax Transmissions141Fax Equipment Diagnostics141Fax Equipment Diagnotics--Results1436. Report Generation145Generating FAX Attendant Reports145Reaching the Reports Menu145Reaching the Reports Menu in the Integrated Solution III Environment146Accessing FAX Attendant Reports146Fax Channel Utilization Report148Reset Log Option148Fax Channel Utilization Report Print Option148Fax Response Usage Report148Reset Log Option148Fax Response Usage Print Option148Fax Subscriber Usage Report149Reset Log Option149Fax Subscriber Usage Print Option149Mailbox Usage Report149Mailbox Usage Print Option149Phone Line Usage Report149Reset Log Option151Phone Line Usage Print Option151Subscribers Over Mailbox Limit Report151Subscribers Over Mailbox Print Option151Most Recent Audit151Most Recent Audit Print Option151Accessing System Reports152Event Log Report153Event Log Report Options154Event Log Print Option1567. Troubleshooting157Troubleshooting157Hardware Verification158Master Controller Verification158Circuit Board Diagnostics159Fax Board Diagnostics159Application Operation Problems160A. User Interface173User Interface Information173Accessing Windows173Types of Windows174On-line Help174Moving Within a Window174Cursor Movement175Menu Selection Alternatives175Form Fill-in Alternatives176Function Keys176Standard Function Keys177Frame Management178List Open Windows179Move Active Window179Reshape Window179Refresh Window179Command Menu Procedures180B. System Messages181Introduction to System Messages181Software Architecture183System Message Format184System Message Listings185Speech Processing Library (SPPLIB)185Transaction State Machine (TSM) Process186Voice Response Output Process (VROP)190Error Tracker (ET) Process195Maintenance (MTC) Process200Data Base Initialization (DBINIT)203Tip/Ring Interface Process (TRip)203User Applications (APP)205Fax Attendant DIP Error Messages208Fax Manager DIP Error Messages211Voice Mail Database DIP Error Messages214Administration Error Messages218DCP Communications Process Error Messages218Reports Error Messages221Outcalling Error Messages222Fax Data Interface Process225Switch Information Data Interface Process227C. FAX Attendant Menu Tree229FAX Attendant Menu Trees229Index231Tamanho: 800 KBPáginas: 238Language: EnglishAbrir o manual
Manual Do Serviçoíndice analíticoTable of Contents1Your Analog Direct-Line Console2Line Buttons2Line Button Lights2Your Analog Direct-Line Console3Your System Display Console4DSS Button Lights4Your Direct-Line Console5Tones5Rings5Feature Finder6Headsets9Headpieces9Manual Operation9One-Touch Operation9Call Handling10Answering Calls10Auto Answer All10Making Calls10Hold11Conference11Transfer11Messaging12Messaging Features Table12Send/Remove Message13Reminders13Signaling & Notify14Receiving Messages14Leaving Messages15Posting Messages15Using Features16Feature Button16Feature Codes16Often-Used Features17Account Codes17Alarm17Alarm Clock, Timer, & Calendar17Authorization Codes18Auto Dial18Barge-In19Callback & Line Request19Call Waiting20Camp-On20Coverage20Direct Voice Mail21Do Not Disturb21Extension Status (Hotel/Motel)21Forward & Follow Me22Night Service22Paging22Park23Pickup23Park & Pickup23Last Number Dial24Privacy24Recall24Saved Number Dial24System Speed Dial24Voice Announce24Programming Buttons & Settings25Programming Buttons25Programming Settings25Programming Codes26Pull-Out Cards28Feature Codes30Special Characters30Tamanho: 600 KBPáginas: 30Language: EnglishAbrir o manual
Guia Do Utilizadoríndice analíticoTable of Contents1Your Analog Multiline Telephone3Understanding Your Telephone4Line Buttons4Line Button Lights4Tones4Rings4Feature Finder5Headsets7Headpieces7Manual Operation7One-Touch Operation7Call Handling8Making & Answering Calls8Conference8Hold8Transfer8Messaging9Leaving Messages9Receiving Messages9Posting Messages10Signaling & Notify10Using Features11Feature Button11Feature Codes11Often-Used Features12Account Codes12Alarm Clock, Timer, & Calendar12Authorization Codes13Auto Answer All13Auto Dial14Callback & Line Request15Call Waiting15Camp-On16Coverage16Direct Voice Mail16Do Not Disturb17Forward & Follow Me17Last Number Dial18Night Service18Paging18Park & Pickup19Personal Speed Dial19Pickup20Privacy20Recall20Reminders21Saved Number Dial21System Speed Dial21Voice Announce21Programming Buttons & Settings22Programming Buttons22Programming Settings22Special Characters22Programming Codes23Feature Codes24Special Characters24Tamanho: 700 KBPáginas: 26Language: EnglishAbrir o manual
Guia Do Utilizadoríndice analíticoTable of Contents3About This Guide12Conventions13How to Comment on This Guide141. Your Analog Multiline Telephone16BIS-10 Telephone17BIS-22 Telephone19BIS-22D Telephone21BIS-34 Telephone23BIS-34D Telephone25MLC-5 Cordless Phone Handset27MLC-5 Cordless Phone Base Unit29The Display Area31Dedicated Feature Buttons33Line Buttons37Line Button Lights on BIS Phones42Line Button Lights on MLC-5 Cordless Phones43Caring for Your Phone44Additional Equipment452. Quick Start48Identifying Call Types49Making Calls51Answering Calls56Transferring Calls59Setting Up a Conference613. Using and Programming Features64Using Features674. Feature Finder725. Features78Account Code Entry79Alarm Clock83Auto Answer All85Auto Dial87Calendar91Callback92Call Waiting97Conference99Coverage103Do Not Disturb111Feature Button114Forward and Follow Me116Last Number Dial121Line Request122Messaging123Night Service131Paging132Park135Personal Speed Dial139Pickup141Privacy144Recall146Reminder Service148Ringing Options150Saved Number Dial154Signaling and Notify156System Speed Dial159Timer161Transfer162Voice Announce172A. Programming Special Characters174B. Feature Codes176C. Programming Codes180Index184Tamanho: 700 KBPáginas: 189Language: EnglishAbrir o manual
Guia Do Utilizadoríndice analíticoInstructions3Summary of Changes4Feature and Planning Review5Reconciliation5Subscriber Administration Planning6Types of Fax Subscribers8Implementing FAX Attendant9System Operations10System Management Operations11Retrieving Messages from the General Mailbox11Discarding Old Fax Messages12Tamanho: 100 KBPáginas: 12Language: EnglishAbrir o manual
Guia De Utilizaçãoíndice analíticoTable of Contents3About This Book9Conventions Used10How to Comment on This Book111. Understanding Your Equipment15Identifying Your Equipment16MLX-20L Telephone with Direct Station Selector18Direct Station Selector20QCC Operator’s Headsets22Buttons23Lights28The Display332. Handling Calls45Basic Feature Preview46Identifying Call Types47Answering Calls52Directing Calls54Making Calls60Making Conference Calls613. Feature Finder634. Using Features67How to Use Features68Account Code Entry72Alarm74Alarm Clock75Barge-In76Camp-On77Directory78Follow Me85Headset Features87Inspect90Messaging92Night Service99Paging100Park102Pickup104Position Busy106Signaling107Timer108A. Programming Special Characters109B. System Specifics112Index/Glossary115Tamanho: 400 KBPáginas: 130Language: EnglishAbrir o manual
Guia Do Utilizadoríndice analíticoTable of Contents1About This Guide11Conventions12How to Comment on This Guide131. Your MLX-10 Telephone14MLX-10 Telephone15Dedicated Feature Buttons17Line Buttons20Line Button Lights25Caring for Your Phone26Adjusting the Desk Stand27Additional Equipment292. Quick Start30Identifying Call Types30Making Calls33Answering Calls36Transferring Calls38Setting Up a Conference403. Using and Programming Features43Using Features46Programming Features474. Feature Finder485. Features52Account Code Entry53Auto Dial56Callback59Call Waiting63Conference65Coverage69Do Not Disturb78Forward and Follow Me81Headset/Handset Mute85Language87Last Number Dial88Line Request89Messaging90Night Service95Paging96Park99Personal Speed Dial103Pickup105Privacy108Recall110Reminder Service111Ringing Options113Saved Number Dial117Signaling and Notify119System Speed Dial122Transfer124Voice Announce133Volume134A. Programming Special Characters135B. Feature Codes137C. Programming Codes140Index144Tamanho: 1 MBPáginas: 148Language: EnglishAbrir o manual
Guia De Referênciaíndice analíticoTELEPHONE2Dedicated Feature Buttons2Display Buttons2Line Buttons2Telephones with SA Buttons2Telephones with ICOM Buttons2Desk Stand2CALL HANDLING3Rings3Conference3Line Button Lights3Transfer3Tones3FEATURES & PROGRAMMING4Programming Features and Buttons4Programming Codes4MESSAGING5Accessing Features5Leave Messages5Feature Codes5Cancel Messages5Receive Messages5Post Messages5Cancel Posted Messages5DIRECTORY6Extension and System Directory6Personal Directory’6OFTEN USED FEATURES7Do Not Disturb7Personal Speed Dial7Auto Dial7Last Number Dial7Saved Number Dial7Coverage7Forward and Follow Me8Pickup8Call Waiting8Account Code Entry8Park9Callback9Hold9System Speed Dial9DISPLAY REFERENCE - for 2-line Display10Paging10Special Characters Table10Tamanho: 100 KBPáginas: 10Language: EnglishAbrir o manual