Manual Do Utilizadoríndice analíticoContents3About This Guide9Overview9Audience9Objectives10Organization10Related Documentation11Obtaining Documentation12World Wide Web12Documentation CD-ROM12Ordering Documentation13Documentation Feedback13Obtaining Technical Assistance14Cisco.com14Technical Assistance Center14Cisco TAC Web Site15Cisco TAC Escalation Center16Document Conventions16An Overview of the Cisco IP Phone21Understanding the CiscoIPPhoneModels 7960and794022Understanding the CiscoIPPhone791025What Networking Protocols Are Used?27What Features are Supported on the Cisco IP Phone?29Feature Overview30Configuring Telephony Features Using Cisco CallManager Administration30Configuring Network Features Using the IP Phone31Providing Users with Feature Information31Understanding the Requirements for Installing and Configuring the CiscoIPPhone32Preparing to Install the CiscoIPPhone on Your Network35Understanding Interactions with Other CiscoIPTelephony Products35Understanding How the CiscoIPPhone Interacts with CiscoCallManager36Understanding How the Cisco IP Phone Interacts with the CiscoCatalyst Family of Switches36Understanding the Phone Startup Process37Obtaining Power from the Switch38Loading the Stored Phone Image38Configuring VLAN38Obtaining an IP Address38Accessing TFTP Server39Requesting the Configuration File39Contacting CiscoCallManager39Guidelines for Configuring Ports on CiscoIPPhones40Connecting to the Network40Using the Network Port40Using the Access Port41Providing Power to the Cisco IP Phone41Power Source Design41Redundancy Feature42Configuring the Handset, Headset, and Speakerphone42Connecting a Handset to a Cisco IP Phone43Connecting a Headset to a Cisco IP Phone43Disabling the Speakerphone Feature44Adding Phones to the Cisco CallManager Database44Using Auto-Registration45Adding Phones Manually46Adding Phones Manually Using DHCP46Assigning Static IP Addresses47Using the Bulk Administration Tool49Configuring the Cisco IPPhone7960 to Support the 7914ExpansionModule49Installing the CiscoIPPhone51Before You Begin51Network Requirements52CiscoCallManager Configuration52Safety53Connecting the Cisco IP Phone to the Network54Adjusting Placement of the Cisco IP Phone57Adjusting Cisco IP Phone Placement on the Desktop57Mounting the Phone to the Wall57Verifying the Phone Startup Process59Configuring Startup Network Settings60Adding the CiscoIPPhone7914 Expansion Module61Installing the 7914ExpansionModule62Before You Begin62Package List62Footstand Kits62Additional Equipment63Safety Notices63Connecting the 7914ExpansionModule64Removing the Footstand from the CiscoIPPhone796065Connecting the Support Bar to the CiscoIPPhone796066Connecting the 7914ExpansionModule to the Support Bar67Connecting the RS 232 Cable69Connecting the Power Supply71Connecting the Footstand72Start Up Sequence74Configuring Network Settings on the Cisco IP Phone75Accessing the Network Configuration Settings76Verifying Network Settings77Modifying DHCP Settings83Enabling DHCP84Disabling DHCP85Releasing a DHCP Address86Configuring IP Settings88Assigning an IP Address88Assigning Default Router89Assigning Subnet Mask91Assigning Domain Name92Assigning DNS Servers93Configuring VLAN Settings94Configuring TFTP Options95Assigning a TFTP Sever95Using an Alternate TFTP Server97Assigning a Backup TFTP Server98Configuring Ports99Configuring the SW Port100Configuring the PC Port101Configuring Cisco IP Phones, Users, and Features in CiscoCallManager103Configuring Cisco IP Phones in CiscoCallManager104Adding Users to CiscoCallManager107Modifying Phone Button Templates107Possible Phone Button Template Configurations108Updating Button Labels109Configuring Corporate Directories110Setting Up User Services110Providing Information to End Users111Troubleshooting the Cisco IP Phone113Obtaining Status, Model, and Version Information113Displaying Statistics for Current Call114Viewing Status Messages115Displaying Network Statistics120Verifying Model and Serial Number122Verifying Firmware Version123Resetting the Cisco IP Phone124Erasing Local Configuration125Updating Firmware Version126Resolving Startup Problems127Symptom: Cisco IP Phone Does Not Start Up and LCD Screen Does Not Display128Symptom: Cisco IP Phone Not Registering with CiscoCallManager129Identifying Error Messages129Registering the Phone with CiscoCallManager130Checking Network Connectivity130Verifying TFTP Server Settings130Verifying IP Addressing and Routing131Verifying DNS Settings131Verifying CiscoCallManager Settings132Cisco CallManager and TFTP Services Are Not Running132Creating a New Configuration File133Symptom: Cisco IP Phone Resetting133Verifying Physical Connection134Identifying Intermittent Network Outages134Verifying DHCP Settings135Checking Static IP Address Settings135Verifying Voice VLAN Configuration135Verifying that the Phones Have Not Been Intentionally Reset135Eliminating DNS or Other Connectivity Errors136Resolving Known Issues137Technical Specifications141Physical and Operating Environment Specifications141Cable Specifications142Network and Access Port Pinouts142Index145Tamanho: 3 MBPáginas: 150Language: EnglishAbrir o manual