Manual Do Utilizadoríndice analíticoCisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)1Contents3Preface13Introduction13Additional Information14Cisco Unified IP Phone 7900 Series eLearning Tutorials14Safety and Performance Information15Power Outage15External Devices15Cisco Product Security Overview15Accessibility Features16Phone Features17Phone Overview17Buttons and Hardware17Cisco Unified IP Phone 7962G18Cisco Unified IP Phone 7961G and 7961G-GE18Cisco Unified IP Phone 7942G19Cisco Unified IP Phone 7941G and 7941G-GE19Buttons and Hardware Identification19Line and Call Definitions21Line and Call Icons22Phone Screen Features23Phone Screen Cleaning24Feature Buttons and Menus24Phone Help System25Feature Availability25SIP and SCCP Signaling Protocols26Energy Savings27Phone Installation29Phone Installation Overview29Cisco Unified IP Phone Cable Installation29Hookswitch Clip Removal (Required)30Adjust Handset Rest31Footstand Adjustment31Phone Cable Lock32TAPS Registration32Wired and Wireless Headsets32Headset Support33Audio Quality33Wireless Headset Selection (Cisco Unified IP Phone 7962G or 7942G)33Calling Features35Calling Features Overview35Basic Call Options35Place Call36Place Call Using Speakerphone36Place Call Using Headset36Redial Number37Place Call When Another Call Is Active (Using Same Line)37Dial from Call Log37Additional Call Options38Place Call While Another Call is Active (Using Different Line)38Dial from Corporate Directory on Personal Computer Using Cisco WebDialer38Notify When Busy or Ringing Extension Available (CallBack)39Make Priority (Precedence) Call39Place Call Using Billing or Tracking Code39Make Call from Mobile Phone Using Mobile Voice Access40Place Call Using PAB40Make Speed Dial Call40Dial from Corporate Directory on Phone41Dial Personal Address Book (PAB) Entry41Make Fast Dial Call41Call Answer41Call Disconnect43Hold and Resume43Put Call on Hold44Remove Call from Hold on Current Line44Remove Call from Hold on Different Line44Mute45Mute or Unmute Call45Multiple Calls45View Calls on Another Line45Switch to Call Overview Mode46Switch Between Connected Calls on One Line46Switch Between Connected Calls on Different Lines46Switch from Connected Call to Answer Ringing Call46In-Progress Call Movement47Switch In-Progress Call on Desk Phone to Mobile Phone47Switch In-Progress Call from Mobile Phone to Desk Phone47Switch In-Progress Call from Mobile Phone to Desk Phone Sharing Same Line (Session Handoff)48Call Transfer48Transfer Call Without Talking to Transfer Recipient48Talk to Transfer Recipient Before Transferring Call (Consult Transfer)49Call Transfer To Voice Message System49Send Active, Ringing, or On-Hold Call to Voice Message System49Call Forward50Set Up or Cancel Call Forwarding50Set Up and Cancel Call Forward All from Phone51Do Not Disturb51Turn DND On and Off51Set Up DND Settings52Conference Calls52Ad Hoc Conference52Create Conference by Calling Participants53Add New Participants to Conference53Join Conference53Join Together Existing Calls on Single Phone Line54Join Together Existing Calls on Multiple Phone Lines54Barge Conference54Create Conference by Barging Call on Shared Line54Meet Me Conference55Start Meet Me Conference55Join Meet Me Conference55Conference Participants List55Control Conference Using Participants List56Verify Conference Call Security56Intercom Calls56Place Intercom Call to Preconfigured Intercom Number57Place Intercom Call to Any Intercom Number57Receive Intercom Call57Advanced Call Handling58Speed Dial58Make Call Using Speed-Dial Buttons58Make Call Using On-Hook Abbreviated Dial59Make Call Using Fast Dial59Call Pickup59Answer Call Ringing on Another Extension Within Call Pickup Group59Answer Call Ringing on Another Extension Outside Call Pickup Group60Answer Call Ringing on Another Extension in Group or in Associated Group60Answer Call Ringing on Particular Extension (Line Number)60Call Park61Store and Retrieve Active Call Using Call Park61Direct and Store Active Call at Directed Call Park Number62Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number62Retrieve Parked Call from Directed Call Park Number62Hunt Groups62Log In and Out of Hunt Groups63Shared Lines63Remote-In-Use Icon63Call Information and Barge63Privacy63Barge, cBarge, and Shared-line Calls64Single-Button and Multitouch Barge64Barge Features64Privacy and Shared Lines65Prevent and Allow Others to View or Barge Calls on Shared Line65Busy Lamp Field Features65Use BLF Pickup to Answer Ringing Call66Secure Calls67VPN Client68Suspicious Call Trace69Notify System Administrator About Suspicious or Harassing Call69Priority Calls69Cisco Extension Mobility70Log In to EM71Log Out of EM71Change Your PIN Using Change Credentials Service72Change Your PIN Using ChangePIN Softkey72Business Calls Using Single Phone Number72Mobile Connect and Mobile Voice Access73Put Call Picked Up on Mobile Phone on Hold74Connect to Mobile Voice Access74Turn On Mobile Connect from Mobile Phone74Turn Off Mobile Connect from Mobile Phone75Turn On or Off Mobile Connect Access to All Remote Destinations from Desk Phone75Handset, Headset, and Speakerphone77Headset, Handset, and Speaker Overview77Handset77Headset78Control Wired Headset Sidetone78Wireless Headset79Wideband Headset79Speakerphone79AutoAnswer with Headset or Speakerphone79Phone Customization81Ring and Message Indicator Customization81Change Ringtone Per Line81Adjust Phone Ringer Volume Level82Change Ring Pattern (Flash-Only, Ring Once, Beep-Only)82Change Audible Voice-Message Indicator82Change How Voice Message Light on Handset Works82Phone Screen Customization83Change Phone Screen Contrast83Change Background Image83Change Phone Screen Language84Change Line Text Label84Call Logs and Directories85Call Logs and Directories Overview85Call Logs85View Call Logs86Display Single Call Record Details86Erase All Call Records in All Logs86Erase All Call Records in Single Log87Erase Single Call Record87Dial from Call Log (While Not on Another Call)88Dial from Call Log (While Connected to Another Call)88Place Call from URL Entry in Call Log89Redial International Call from Missed and Received Call Logs89Directory Features90Corporate Directory90Dial from Corporate Directory (While Not on Another Call)90Dial from Corporate Directory (While on Another Call)91Personal Directory91Access Personal Directory (for PAB and Fast Dial Codes)92Search for PAB Entry92Dial from PAB Entry92Delete PAB Entry93Edit PAB Entry93Add New PAB Entry93Assign Fast Dial Code to PAB Entry94Search for Fast Dial Codes94Place Call Using Fast Dial Code94Delete Fast Dial Code95Log Out of Personal Directory95Voice Messages97Voice Messages Overview97Voice Message Identification97Set Up and Personalize Voice-Message Service98Listen to Voice Messages or Access Voice Messages Menu98User Options Web Pages99User Options Web Pages Overview99User Options Web Page Actions99Sign In and Out of User Options Web Pages99Select Device from User Options Web Page100Select Configuration Option after Logging In100Feature and Service Setup on Web100Personal Directory on Web101Add New Personal Address Book Entry101Assign Button for Personal Address Book101Edit Personal Address Book Entry102Delete Personal Address Book Entry102Fast Dials on Web102Assign Fast-Dial Code to Personal Directory Entry103Assign Fast Dial Code to Phone Number103Assign Line Button for Fast Dial103Search for Fast Dial Entry104Edit Fast-Dial Phone Number104Delete Fast Dial Personal Address Book Entry104Address Book Synchronization Tool105Speed Dial Setup on Web105Set Up Speed-Dial Codes105Set Up Abbreviated Dialing Codes106Phone Service Setup on Web106Subscribe to Service107Search for Services107Change or End Services107Change Service Name108Add Service to Programmable Feature Button108User Settings on Web108Change Browser Password109Change PIN109Change User Options Web Page Language Setting109Change Phone Display Language110Line Settings on Web110Set Up Call Forward Per Line110Change Voice Message Indicator Setting Per Line111Change Audible Voice Message Indicator Setting Per Line111Edit Line Text Label for Phone Display112Phone and Access List setup for Mobile Connect112Create Access List112Set Up, View, or Change WebDialer Preferences113Add New Remote Destination113Cisco WebDialer114Use WebDialer with User Options Directory114Use WebDialer with Another Online Corporate Directory (Not User Options Directory)115Log Out of WebDialer115Set Up, View, or Change WebDialer Preferences115Additional Options117Troubleshooting119Problems119No Dial Tone or Cannot Complete Call119Missing Softkey120Cannot Barge Call and Hear Fast Busy120Call Disconnects After Barge120Cannot Access Settings Menu121Cannot Use CallBack121Call Forward All Error Message121Security Error Message122Unresponsive Phone122Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, and 7941G-GE)122Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7962G and 7942G)123Phone Troubleshooting Data123Quality Reporting Tool124Warranty125Cisco One-Year Limited Hardware Warranty Terms125INDEX127Tamanho: 4 MBPáginas: 132Language: EnglishAbrir o manual