Manual Do Utilizadoríndice analíticoCisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)1Contents5Preface11An Overview of the Cisco Unified IP Phone15Understanding the Cisco Unified IP Phone 6921, 6941, and 696116What Networking Protocols are Used?23What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?25Feature Overview25Configuring Telephony Features26Configuring Network Parameters Using the Cisco Unified IP Phone26Providing Users with Feature Information26Understanding Security Features for Cisco Unified IP Phones27Overview of Configuring and Installing Cisco Unified IP Phones27Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager27Installing Cisco Unified IP Phones32Terminology Differences34Preparing to Install the Cisco Unified IP Phone on Your Network35Understanding Interactions with Other Cisco Unified IP Telephony Products35Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager36Understanding How the Cisco Unified IP Phone Interacts with the VLAN36Providing Power to the Cisco Unified IP Phone37Power Guidelines38Power Outage38Obtaining Additional Information about Power39Understanding Phone Configuration Files39Understanding the Phone Startup Process40Adding Phones to the Cisco Unified Communications Manager Database41Adding Phones with Auto-Registration42Adding Phones with Auto-Registration and TAPS43Adding Phones with Cisco Unified Communications Manager Administration43Adding Phones with BAT44Determining the MAC Address for a Cisco Unified IP Phone44Setting Up the Cisco Unified IP Phone45Before You Begin45Network Requirements45Cisco Unified Communications Manager Configuration46Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components46Network and Access Ports46Handset47Speakerphone47Headset47Installing the Cisco Unified IP Phone49Reducing Power Consumption on the Phone52Footstand52Higher Viewing Angle55Lower Viewing Angle56Mounting the Phone to the Wall56Verifying the Phone Startup Process56Configuring Startup Network Settings57Configuring Settings on the Cisco Unified IP Phone59Configuration Menus on the Cisco Unified IP Phone59Displaying a Configuration Menu60Unlocking and Locking Options61Editing Values61Network Setup Menu62IPv4 Setup Menu Options64Configuring Features, Templates, Services, and Users67Telephony Features Available for the Cisco Unified IP Phone67Join and Direct Transfer Policy79Configuring Corporate and Personal Directories79Configuring Corporate Directories79Configuring Personal Directory80Modifying Phone Button Templates80Modifying a Phone Button Template for Personal Address Book or Speed Dials81Configuring Softkey Templates82Setting Up Services84Adding Users to Cisco Unified Communications Manager85Managing the User Options Web Pages85Giving Users Access to the User Options Web Pages85Specifying Options that Appear on the User Options Web Pages87Configuring the Phone to Support Call Waiting88Customizing the Cisco Unified IP Phone89Customizing and Modifying Configuration Files89Creating Custom Phone Rings90DistinctiveRingList File Format Requirements90PCM File Requirements for Custom Ring Types91Configuring a Custom Phone Ring91Configuring the Idle Display91Automatically Disabling the Cisco Unified IP Phone Backlight92Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone95Model Information Screen95Status Menu96Status Messages Screen96Network Statistics Screen100Call Statistics Screen102Monitoring the Cisco Unified IP Phone Remotely105Accessing the Web Page for a Phone106Disabling and Enabling Web Page Access107Device Information107Network Setup108Network Statistics111Device Logs112Streaming Statistics113Troubleshooting and Maintenance115Resolving Startup Problems115Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process116Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager116Symptom: Cisco Unified IP Phone Unable to Obtain IP Address119Cisco Unified IP Phone Resets Unexpectedly120Verifying the Physical Connection120Identifying Intermittent Network Outages120Verifying DHCP Settings120Checking Static IP Address Settings121Verifying the Voice VLAN Configuration121Verifying that the Phones Have Not Been Intentionally Reset121Eliminating DNS or Other Connectivity Errors121Checking Power Connection122General Troubleshooting Tips122Resetting or Restoring the Cisco Unified IP Phone124Performing a Basic Reset124Performing a Factory Reset125Monitoring the Voice Quality of Calls125Troubleshooting Tips126Where to Go for More Troubleshooting Information126Cleaning the Cisco Unified IP Phone127Providing Information to Users Via a Website129How Users Obtain Support for the Cisco Unified IP Phone129Giving Users Access to the User Options Web Pages129How Users Subscribe to Services and Configure Phone Features130How Users Access a Voice Messaging System130How Users Configure Personal Directory Entries131Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer131Supporting International Users133Installing the Cisco Unified Communications Manager Locale Installer133Support for International Call Logging133Technical Specifications135Physical and Operating Environment Specifications135Cable Specifications136Network and Access Port Pinouts136Basic Phone Administration Steps139Example User Information for these Procedures139Adding a User to Cisco Unified Communications Manager140Adding a User From an External LDAP Directory141Adding a User Directly to Cisco Unified Communications Manager141Configuring the Phone142Performing Final End User Configuration Steps146Installing the Wall Mount Kit for the Cisco Unified IP Phone 6921, 6941, and 6961147Before You Begin148Installing the Bracket148Cisco Unified IP Phone Non-Lockable Wall Mount155ADA Non-Lockable Wall Mount Kit for 6900 Series155Components156Before You Begin157Install Non-Lockable Wall Mount Kit for Phone157Remove Phone from Non-Lockable Wall Mount160Index163Tamanho: 8 MBPáginas: 170Language: EnglishAbrir o manual