Manual Do Utilizadoríndice analíticoPublication history5Contents7About this document15About this guide16How to use this guide16Product overview17Skills you need18Nortel product knowledge18Telecommunications knowledge18Data networking knowledge19Conventions used in this guide20Precautionary messages20Instructions for selecting menu options20Instructions for displaying property sheets20PBX terminology21Related information products22Printed documents22CD-ROM23Digital Telephone IP Adapter description25Product Introduction26Digital Telephone Internal IP Adapter26Digital Telephone External IP Adapter27Reach Line Card27Voice over IP technology27Configuration - device and software28Hardware description29Digital Telephone IP Adapter unit LED indicators29Digital Telephone IP Adapter unit LED indicator display diagrams30Digital Telephone Internal IP Adapter31Digital Telephone External IP Adapter31Universal power supply support - Digital Telephone Internal IP Adapter32Universal power supply support - Digital Telephone External IP Adapter33Internet Access Device description34Connection options3510BaseT Ethernet interface35How Digital Telephone IP Adapter units work36Outgoing call process37Incoming call process37Host-controlled call mode37Call scenario 1: host-controlled—corporate internal call38Call scenario 2: host-controlled—corporate external call40System security42No security42Security identifier42Telephones43Supported digital telephones43M2000 series (European models M3310 and M3820) and M39xx series digital telephone set model and a...45M39xx series digital telephone set accessory compatibility46Required footstand for Digital Telephone Internal IP Adapter units46Supported telephone modules46Supported telephone features47Computer telephony integration applications47Automatic Call Distribution (ACD) applications48Communications system and software requirements49Supported Codecs49Online/Offline Table50Emergency service number51Remote Gateway 9100 Series Configuration Manager52Power requirements53Input specifications53Output specifications53Planning for installation55Physical environment56Space56Temperature56Mounting options58Cables included with the Digital Telephone Internal IP Adapter58Cables included with the Digital Telephone External IP Adapter58Cables you must supply yourself58Administration PC59Connection options59Ethernet connection59Administering multiple nodes in the network60Windows PC requirements60Optivity Telephony Manager and Configuration Manager61Network considerations62IP addressing and routing62Determining DHCP assigned IP addresses62Deployment64Transport media64Network Address Translation (NAT)64IP deployment65Installing the Digital Telephone IP Adapter unit67Preparing for installation68General Safety68Required hardware and software tools69Unpacking and inspecting the equipment69Installing the Digital Telephone Internal IP Adapter circuit card70Removing the footstand of the digital telephone set70Inserting the Digital Telephone Internal IP Adapter circuit card71Installing ferrite beads73Connecting the Digital Telephone Internal IP Adapter circuit card74Powering up the Digital Telephone Internal IP Adapter circuit card75Installing the Digital Telephone External IP Adapter unit76Installing the Digital Telephone External IP Adapter unit on a desk76Installing the Digital Telephone External IP Adapter unit on the wall76Connecting the Digital Telephone External IP Adapter unit79Connecting the Digital Telephone External IP Adapter unit to the network80Powering up the Digital Telephone External IP Adapter unit81Testing the network connection82Configuring the IP Adapter unit using the telephone menu83Before you begin84Information you need to know before configuring84Accessing the telephone menu85Telephone menu key function85Backing up while in the telephone menu85Exiting the system using the Release key86Running the telephone menu script87Changing configuration settings using Configuration Manager113Before you begin114Digital Telephone IP Adapter unit system configuration115Emergency service programmability116Configuring the system settings116IP configuration122Configuring IP information123RLC connection configuration129Configuring the RLC connection information130Auto upgrade configuration133Configuring automatic upgrade134Syslog configuration137Configuring syslog functionality138Using the digital telephone141Modes of operation142Host-controlled modes142Online mode142Offline mode142What controls the online and offline modes143Placing and receiving calls144Receiving incoming calls144Methods for placing outgoing calls144Placing a host-controlled call144Calling another station at your site—host-controlled mode145Indicator updates146Host-controlled indicator updates146Display messages147Message descriptions147Telephone features operation150Emergency service calls150Hold150Call Waiting150Call Transfer151Going online and offline152Using the SPRE code to place your unit in online mode152Using the SPRE code to place your unit in offline mode152Overriding an automatic offline event from the host PBX153Administration155Changing the administration password156Changing the Configuration Manager password157Changing the Digital Telephone IP Adapter unit’s password158Creating a backup configuration file159Storing backup configuration files159Creating the backup file160Restoring the configuration162Before you begin162Uploading a configuration file over the IP network163Display logs167Viewing display logs167Printing the display logs to a file168Changing the number of display logs retained by the Digital Telephone IP Adapter unit169Clear logs170Statistics screens171Bandwidth Connection Statistics171Caller Information Statistics174Digital Signal Processor (DSP) Statistics177Ethernet Interface Statistics181Network Statistics186Verifying the firmware and software version191Verifying the software version191Verifying the firmware version192Determining the current firmware and software versions192Obtaining the latest upgrade file193Types of upgrades193Downloading the upgrade file193Extracting upgrade files from the download file194Performing the extraction using Windows194Performing a firmware upgrade196Manual firmware upgrade196When to perform a firmware upgrade197About firmware upgrades and configuration files197Before you begin197Upgrading the Digital Telephone IP Adapter unit firmware198Automatic or scheduled firmware upgrade200Self-contained firmware upgrade201Restarting the system204When to perform a restart204Performing a software upgrade206Upgrading the Configuration Manager software206Troubleshooting207Before you begin208Identifying why a problem occurred208Digital Telephone IP Adapter unit LED indicators210Digital telephone set211Symptom descriptions211Network connectivity217System descriptions217Software problems220Symptom descriptions220Display Logs definitions220Using Configuration Manager’s PING221Performing a Configuration Manager PING221Unsuccessful PING options223Syslog testing224Performing syslog testing224Alarms and alerts225Recovering from a catastrophic failure226Repair and warranty information227Canada227United States227Europe227Asia/Pacific228CALA228Planning forms229IP Adapter Network Connections230IP Adapter Configuration Information—Dialing Plans231IP Adapter telephone menu— Configuration Values232Connection pin-out tables235RJ-45 Ethernet connector236Admin (serial) connector pin-out table237Power connector pin-out table238Equipment attachment notice239Industry Canada240Safety and regulatory information241International safety compliance242Underwriters Laboratory (UL)242Canadian Standards Association (CSA)242Europe242Australia242Other Countries Deviations Assessed242Electromagnetic compatibility243Electromagnetic immunity244Electrostatic discharge245FCC requirements246Part 68246Telephone network plug and jack247Equipment harmful to the telephone network247Party lines247Fields Index249Index253Tamanho: 4 MBPáginas: 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