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Philips Lifeline 6900/6800/AT Series User’s Manual
Note: 
If you cannot speak or be heard, the Personal Response 
Associate will try calling you back on your telephone. If you 
cannot answer the phone or if the Personal Response Associate 
cannot hear you, Lifeline will send help to your home.
3.   The Response Center will assess the situation.  
The Personal Response Associate will assess the type of 
response that is needed, determining whether to send 
someone from your list of Responders or dispatch an 
emergency service to your home.
4.  Lifeline will send help.  
As needed, Lifeline will contact either emergency services 
or Responders from your list until they reach someone 
who is available to help you. If Lifeline cannot reach any of 
the Responders you’ve listed, they will dispatch emergency 
services to your home.
5.   At your request, Lifeline will remain on the line with 
you until help arrives.
6.  Once your Responder or the emergency service 
arrives, they will press the flashing Reset Bar to tell 
Lifeline that help has arrived.  
The Personal Response Associate will contact the household 
to see if additional assistance is needed.
7.  Once help is provided, Lifeline will contact the “People 
to Notify” you’ve designated, letting them know you 
needed help.
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