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Part 2 Isolating and Solving Monitor Problems
Troubleshooting  
6-9
Monitor fails to power-up 
when the On/Standby 
button is pressed.
Battery is dead or monitor is not 
plugged in.
Keypad malfunction or keypad 
connector is loose.
Make sure the monitor is powered on by 
either battery or AC power. Check that the 
battery is adequately charged and AC 
power fuses are securely connected.
1. Check the keypad connector.
2. Replace the keypad according to the 
instructions in 
.
No response when pressing 
the buttons on the front panel
Keypad malfunction or keypad 
connector is loose.
1. If only one button does not work, 
verify that the monitor is On.
2. Check the keypad connector
3. Replace the keypad according to the 
instructions in 
.
Audible alarm does not 
sound
Speaker malfunction or speaker 
has a loose connector.
Main PCB module malfunction.
1. Check speaker connector.
2. Replace speaker according to the 
instructions in 
.
Replace the Main PCB module according 
to the instructions in 
.
All patient data is lost or 
corrupted (indicated in the 
error log)
Occurs when more than 15 
minutes has elapsed when 
replacing the battery.
If this occurs, replace the Main PCB 
module according to the instructions in 
Recorder is not printing
Defective recorder.
Check that the recorder is correctly 
installed and there is paper in the recorder. 
If problem still exists, replace recorder 
according to the instructions in “Removing 
the Optional, External Recorder” on 
page 7-6
.
Recorder paper will not 
advance
Paper is in incorrectly.
Defective recorder.
Replace paper as instructed in the section 
titled "Recorder Paper Replacement" in 
the C3 Instructions for Use guide.
Check that the recorder is correctly 
installed and there is paper in the recorder. 
If problem still exists, replace recorder 
according to the instructions in “Removing 
the Optional, External Recorder” on 
page 7-6
.
Symptom
Cause of Failure
Remedy