Справочник Пользователя для Motorola MC65

Maintenance & Troubleshooting 11 - 11

MSR cannot read 
card.

MSR removed from 
MC65 during card 
swipe.

Reattach MSR to MC65 and reswipe the card.

Faulty magnetic 
stripe on card.

See the system administrator.

MSR application is 
not installed or 
configured properly.

Ensure the MSR application is installed on the MC65.
Ensure the MSR application is configured correctly.

MC65 battery is not 
charging.

MC65 was 
removed from MSR 
or MSR was 
unplugged from AC 
power too soon.

Ensure MSR is receiving power. Ensure MC65 is attached 
correctly. Confirm main battery is charging under 

. The 3600 mAh battery fully charges in less than 

six hours.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty 
battery.

The MC65 is not 
fully attached to the 
MSR.

Detach and re-attach the MSR to the MC65, ensuring it is firmly 
connected. 

During data 
communication, no 
data transmits, or 
transmitted data was 
incomplete.

MC65 detached 
from MSR during 
communications.

Reattach MC65 to MSR and retransmit.

Incorrect cable 
configuration.

See the system administrator.

Communication 
software is not 
installed or 
configured properly.

Perform setup as described in the MC65 Integrator Guide.