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Section 1
4
Getting Started With Sprint PCS Service
Getting Started With Sprint PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint
®
 Store, 
it probably has been activated. All you need to do is unlock your phone. If 
your phone is not activated, please refer to your “Start Here” Activation 
Brochure for easy step-by-step instructions.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.
Press 
 to turn the phone on.
2.
From Standby mode, 
Unlock
 will be displayed. Press 
.
3.
Enter your four-digit lock code. For security purposes, the code is not 
visible as you type.
Tip: 
If you can’t recall your lock code, try using the last four digits of either 
your Social Security number or your Sprint PCS Phone Number or try 0000. 
If none of these work, call Sprint PCS Customer Service Solutions at 
1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the 
“Start Here” Activation Brochure included with your phone. Or visit 
http://activate.sprintpcs.com and activate your phone online.
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically 
transferred to voicemail, even if your phone is in use or turned off. 
Therefore, you will want to set up your Sprint PCS voicemail box and 
personal greeting as soon as your Sprint PCS Phone is activated.
To set up voicemail:
1.
Press and hold 
.
2.
Follow the system prompts to create your passcode, record your 
greeting and name announcement, and choose whether to activate 
One-Touch Message Access (a feature that lets you press one key to 
access messages, bypassing the need for you to enter your passcode).
Note:
 The voicemail setup process may vary in certain affilitate areas.