Справочник Пользователя для Archos 120

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13 Technical Support 
 
• 
Only the unit and its add-ons are under warranty, not the accessories 
• 
If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced 
(depending on problem type). 
• 
There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions. 
• 
If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers.  For other countries, please use e-mail 
technical support. 
 
Telephone Support: 
949-609-1400 (USA, Canada) 
01 70 20 00 30 (France) 
0207-949-0115  (UK) 
069-6698-4714  (Germany) 
09-1745-6224  (Spain) 
02-4827-1143 (Italy) 
02-050-405-10 (Netherlands) 
 
E-mail Support:   
technical-support@archos.com (United States and Canada customers) English                                                         
support-technique@archos.com (Europe and rest of the planet) English and French 
support.de@archos.com (German Language) 
 
To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.   
For example
To: technical-support@archos.com 
Subject: Jukebox  Multimedia 120 – USB connection to Macintosh 
 
Worldwide Offices
 
United States & Canada 
Europe  & Asia 
ARCHOS Technology 
3, Goodyear – Unit A 
Irvine, CA 92618 USA 
Phone: 1 949-609-1400 
Fax:       1 949-609-1414 
ARCHOS S.A. 
12, rue Ampère 
91430 Igny 
France 
Phone: +33 (0) 169 33 169 0 
Fax:  +33 (0) 169 33 169 9 
 
United Kingdom  
 
Germany 
ARCHOS (UK) Limited 
Regus House 
Windmill Hill Business Park 
Whitehill Way 
Swindon 
Wiltshire SN5 6QR  UK 
Phone:  +44 (0) 1793 44 15 10 
Fax:   +44 (0) 1793 44 16 10 
ARCHOS Germany GmbH  
Bredelaerstrasse 63 
40474 Düsseldorf 
Germany
 
 
Tel:  +49 211 1520 384
 
Fax:  +49 211 1520 349 
 
 
WWW.ARCHOS.COM