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Limited warranty
For US
What your warranty covers:
•   Defects in materials or workmanship.
 
For how long after your purchase:
•  One year from date of purchase.
•   The warranty period for rental units begins with 
the first rental or 45 days from date of shipment 
to the rental firm, whichever comes first.
 
What we will do:
•   Provide you with a new, or at our option, a 
refurbished unit. The exchange unit is under 
warranty for the remainder of the original 
product’s warranty period.
•   Proof of purchase in the form of a bill of sale or 
receipted invoice which is evidence that the 
product is within the warranty period must be 
presented to obtain warranty service. For rental 
firms, proof of first rental is also required.
 
How to make a warranty claim:
•   Properly pack your unit.  Include any cables, etc., 
which were originally provided with the 
product.  We recommend using the original 
carton and packing materials.
•   Include evidence of purchase date such as the 
bill of sale. Also print your name and address 
and a description of the defect.  Send via 
standard UPS or its equivalent to:
 
 
Thomson Inc., Product Exchange Center, 11721B 
Alameda Avenue
 Socorro, 
Texas 
79927
 
•   Insure your shipment for loss or damage.  
Thomson accepts no liability in case of damage 
or loss en route to Thomson.
•   Pay any charges billed to you by the Exchange 
Center for service not covered by the warranty.
•   A new or refurbished unit will be shipped to you 
freight prepaid.
 
What your warranty does not cover:
•   Customer instruction. (Your Owner’s Manual 
provides information regarding operating 
Instructions and user controls. For additional 
information, ask your dealer.)
•   Installation and set-up service adjustments.
•   Batteries.
•   Damage from misuse or neglect.
•   Products which have been modified or 
incorporated into other products.
•   Products purchased or serviced outside the USA.
•   Acts of nature, such as but not limited to 
lightning damage.
Product Registration:
•   Please complete and mail the Product 
registration Card packed with your unit.  It will 
make it easier to contact you should it ever be 
necessary.  The return of the card is not required 
for warranty coverage.
Limitation of Warranty:
•   THE WARRANTY STATED ABOVE IS THE ONLY 
WARRANTY APPLICABLE TO THIS PRODUCT.  ALL 
OTHER WARRANTIES, EXPRESS OR IMPLIED 
(INCLUDING ALL IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE) ARE HEREBY 
DISCLAIMED.  NO VERBAL OR WRITTEN 
INFORMATION GIVEN BY THOMSON INC., ITS 
AGENTS OR EMPLOYEES SHALL CREATE A 
GUARANTY OR IN ANY WAY INCREASE THE 
SCOPE OF THIS WARRANTY.  
•   REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 
THE CONSUMER.  THOMSON INC. SHALL NOT BE 
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT OR ARISING OUT OF ANY BREACH OF 
ANY EXPRESS OR IMPLIED WARRANTY ON THIS 
PRODUCT.  THIS DISCLAIMER OF WARRANTIES 
AND LIMITED WARRANTY ARE GOVERNED BY 
THE LAWS OF THE STATE OF INDIANA.  EXCEPT 
TO THE EXTENT PROHIBITED BY APPLICABLE 
LAW, ANY IMPLIED WARRANTY OF 
MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE ON THIS PRODUCT IS 
LIMITED TO THE APPLICABLE WARRANTY PERIOD 
SET FORTH ABOVE. 
 
How state law relates to this warranty:
•   Some states do not allow the exclusion nor 
limitation of incidental or consequential 
damages, or limitations on how long an implied 
warranty lasts, so the above limitations or 
exclusions may not apply to you.
•   This warranty gives you specific legal rights, and 
you also may have other rights that vary from 
state to state.
 
If you purchased your product outside the USA:
•   This warranty does not apply.  Contact your 
dealer for warranty information.