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Limited Warranty Statement

HP Product

Duration of Limited Warranty

Software

90 Days

Ink cartridges

90 Days

Printer

1 Year

A. Extent of Limited Warranty

Hewlett-Packard (HP) warrants to the end-user

customer that the HP products specified above will be

free from defects in materials and workmanship for the

duration specified above, which duration begins on the

date of purchase by the customer. Customer is

responsible for maintaining proof of date of purchase.

2. For software products, HP’s limited warranty applies

only to a failure to execute programming instructions.

HP does not warrant that the operation of any product

will be uninterrupted or error free.

HP’s limited warranty covers only those defects which

arise as a result of normal use of the product, and do

not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not

provided or supported by HP; or

c. Operation outside the product’s specifications.

4. For HP printer products, the use of a non-HP ink

cartridge or a refilled ink cartridge does not affect

either the warranty to the customer or any HP support

contract with the customer. However, if printer failure or

damage is attributable to the use of a non-HP or

refilled ink cartridge, HP will charge its standard time

and materials charges to service the printer for the

particular failure or damage.

5. If HP receives, during the applicable warranty period,

notice of a defect in any software, media, or ink

cartridge product which is covered by HP’s warranty, HP

shall replace the defective product. If HP receives,

during the applicable warranty period, notice of a

defect in any hardware product which is covered by

HP’s warranty, HP shall either repair or replace the

defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a

defective product which is covered by HP’s warranty,

HP shall, within a reasonable time after being notified

of the defect, refund the purchase price for the product.

HP shall have no obligation to repair, replace, or

refund until the customer returns the defective product

to HP.

8. Any replacement product may be either new or like-

new, provided that it has functionality at least equal to

that of the product being replaced.

9. HP’s limited warranty is valid in any country where the

covered HP product is distributed by HP except for the

Middle-East, Africa, Argentina, Brazil, Mexico,

Venezuela, and France’s “Departements D’Outre-Mer”;

for those excepted areas, the warranty is valid only in

the country of purchase. Contracts for additional

warranty services, such as on-site service, may be

available from any authorized HP service facility where

the product is distributed by HP or by an authorized

importer.

B. Limitations of Warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER

HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY

OTHER WARRANTY OR CONDITION OF ANY KIND,

WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO

THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM

THE IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, SATISFACTORY QUALITY, AND

FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

To the extent allowed by local law, the remedies

provided in this Warranty Statement are the customer’s

sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT

FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN

THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP

OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR

DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES, WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL THEORY

AND WHETHER ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES.

D. Local Law

This Warranty Statement gives the customer specific

legal rights. The customer may also have other rights

which vary from state to state in the United States, from

province to province in Canada, and from country to

country elsewhere in the world.

2. To the extent that this Warranty Statement is

inconsistent with local law, this Warranty Statement

shall be deemed modified to be consistent with such

local law. Under such local law, certain disclaimers and

limitations of this Warranty Statement may not apply

to the customer. For example, some states in the United

States, as well as some governments outside the United

States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this War-

ranty Statement from limiting the statutory rights of a

consumer (e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to

enforce such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify

the duration of implied warranties which the manufac-

turer cannot disclaim, or not allow limitations on the

duration of implied warranties.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND

NEW ZEALAND, THE TERMS IN THIS WARRANTY

STATEMENT, EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT, OR

MODIFY, AND ARE IN ADDITION TO, THE MANDATORY

STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP

PRODUCTS TO SUCH CUSTOMERS.

HP Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited

Warranty Statement stated above, HP warrants that this HP

Product will be able to accurately process date data

(including, but not limited to, calculating, comparing, and

sequencing) from, into, and between the twentieth and

twenty-first centuries, and the years 1999 and 2000,

including leap year calculations, when used in accordance

with the Product documentation provided by HP (including

any instructions for installing patches or upgrades),

provided that all other products (e.g. hardware, software,

firmware) used in combination with such HP Product(s)

properly exchange date data with it. The duration of the

Year 2000 warranty extends through January 31, 2001.

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