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MHD56012 - Edition 8
23
WARRANTY
Ingersoll-Rand Company (I-R) warrants to the original user its 
Hoists and Winches (Products) to be free of defects in material 
and workmanship for a period of one year from the date of 
purchase. I-R will repair, without cost, any Product found to be 
defective, including parts and labor charges, or at its option, will 
replace such Products or refund the purchase price less a 
reasonable allowance for depreciation, in exchange for the 
Product. Repairs or replacements are warranted for the remainder 
of the original warranty period.
If any Product proves defective within its original one year 
warranty period, it should be returned to any Authorized Hoist and 
Winch Service Distributor, transportation prepaid with proof of 
purchase or warranty card.
This warranty does not apply to Products which I-R has 
determined to have been misused or abused, improperly 
maintained by the user, or where the malfunction or defect can be 
attributed to the use of non-genuine I-R parts.
I-R makes no other warranty, and all implied warranties 
including any warranty of merchantability or fitness for a 
particular purpose are limited to the duration of the expressed 
warranty period as set forth above. I-R’s maximum liability is 
limited to the purchase price of the Product and in no event 
shall I-R be liable for any consequential, indirect, incidental, 
or special damages of any nature rising from the sale or use of 
the Product, whether based on contract, tort, or otherwise.
Note: Some states do not allow limitations on incidental or 
consequential damages or how long an implied warranty lasts so 
that the above limitations may not apply to you.
This warranty gives you specific legal rights and you may also 
have other rights which may vary from state to state.
IMPORTANT NOTICE
It is our policy to promote safe delivery of all orders.
This shipment has been thoroughly checked, packed and inspected 
before leaving our plant and receipt for it in good condition has 
been received from the carrier. Any loss or damage which occurs 
to this shipment while enroute is not due to any action or conduct 
of the manufacturer.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express 
receipt are damaged or the quantity is short, do not accept them 
until the freight or express agent makes an appropriate notation on 
your freight bill or express receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparent good 
condition, but upon opening the crate or container, loss or damage 
has taken place while in transit, notify the carrier’s agent 
immediately.
Damage Claims
You must file claims for damage with the carrier. It is the 
transportation company’s responsibility to reimburse you for 
repair or replacement of goods damaged in shipment. Claims for 
loss or damage in shipment must not be deducted from the
Ingersoll-Rand invoice, nor should payment of Ingersoll-Rand 
invoice be withheld awaiting adjustment of such claims as the 
carrier guarantees safe delivery.
You may return products damaged in shipment to us for repair, 
which services will be for your account and form your basis for 
claim against the carrier.