Справочник Пользователя для Mitel mitel 5000 communication platform

The following table contains troubleshooting tips for Unified Voice Messaging features. Contact 
your voice mail administrator for additional help.

I do not know my voice mail passcode.

Try using the extension number, which is the default passcode. If your 
mailbox does not have an assigned passcode, pressing # will allow 
you to access your mailbox. If these options do not work, contact your 
voice mail administrator for assistance.

I cannot change the system greeting.

Only your voice mail administrator can change the system greeting. 

I cannot use one or more of the voice 
mail features described in this guide.

Your system may not support the feature, or your voice mail 
administrator may not have enabled the feature. Contact your voice 
mail administrator for more information.

I get a “Mailbox almost full or full” 
message.

No new messages can be received until waiting or saved messages 
are deleted.

I get a “Mailbox quota grace limit 
reached” message. 

The voice mail system grace limit has reached its capacity. This 
feature allows a mailbox to “overfill” beyond normal capacity. When 
the quota grace limit has been reached, this announcement is played. 
Contact your voice mail administrator for assistance. 

I cannot retrieve deleted messages.

Voice mail may have erased your message. After a programmed 
amount of time has lapsed, voice mail automatically erases all deleted 
messages (see page 7). If you attempt to recover a deleted voice 
message within this time frame but you are unsuccessful, your voice 
mail system may not have sufficient space available to store deleted 
messages.

I cannot set the number of rings before 
a call is sent to voice mail.

This feature is set by the voice mail administrator. 

The system does not recognize my cell 
phone digits.

You may need to enable dual tone multi-frequency (DTMF) on your 
cell phone.