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Mitel NuPoint Messenger Technical Documentation - Release 7.0

 

The server requires at least one port to outdial calls for paging, message delivery, and call 
placement. Outdialing ports must be dedicated exclusively; this means that there are fewer ports 
available to accept incoming calls. If not enough ports are reserved to handle the outdial traffic, 
however, the requests are queued, and users do not receive message waiting notification or 
messages in a timely manner. In addition, certain other types of message waiting indicators 
require the exclusive use of at least one server line card port. Before assigning pagers or 
message delivery to mailboxes, you should analyze call traffic flow and decide how much of the 
server you wish to devote to outdials. 

Each call to a radio pager ties up an outdialing port for less than a minute; queuing becomes a 
problem only when there are a great many users with pagers. Message delivery can require more 
ports than paging, since each port is tied up for the entire time that the user is logged in. For 
example, if a user does more than simply play the unplayed message(s) that activated message 
delivery, the outdialing port can be in use for a considerable amount of time. Call placement is 
more like message delivery because ports are in use for more time than for paging. 

Note:  The server installation site, as the calling party, is responsible for any charges that accrue when 

paging, message delivery or call placement calls are made to numbers outside of the PBX system. 

All the server ports are assigned to line groups. Each line group, in turn, is assigned to a single 
application, and any configuring that is done for that application applies to every port in the line 
group. The number of ports in each line group depends on how heavy the phone traffic is 
expected to be for the particular application.  

Line Group Number 

Each line group is represented by a discrete number. Valid line group numbers are 1 through 24. 

Group Name 

The group name should identify the line group’s purpose. For example, “Pager Outdialer.” 

Line(s) in Group 

You identify each line (or port) in a group by a triplet, which represent the module, slot (line card), 
and port on a line card. Module refers to a CPU, the server’s main processor. Modules are 
numbered 1 through 4. Slots are numbered 0 through 15. Ports are numbered from 0 to the 
number of ports on the line card; you can connect one telephone line to each port. 

For more information on line groups, see the NuPoint Voice Application chapter. 

Call Placement 

To use call placement, you must change the dialing plan. Use the letter T as a dialing plan entry. 
For example, if you entered T in position 8 of the plan, users would enter 8 from the keypad to 
activate the call placement function. You can use T in any position of the dialing plan, but only 
once. Refer to the NuPoint Voice Application chapter for more information on the dialing plan. 

You may also want to define a new pager system or dial string (see the following) to implement 
call placement. 

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