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Mitel NuPoint Messenger Technical Documentation - Release 7.0
Note: When NP TDD is enabled, call scheduling is not available.
When users make a choice from the Paging/Message Delivery Schedule, the server gives them a
series of prompts to guide them through each change they make. Whether users hear the
prompts for paging or message delivery depends on the FCOS, and whether the Message
Delivery parameter was set to Y in the mailbox configuration.
series of prompts to guide them through each change they make. Whether users hear the
prompts for paging or message delivery depends on the FCOS, and whether the Message
Delivery parameter was set to Y in the mailbox configuration.
Call Placement Telephone Interface
To use this feature, users begin with these steps:
1. Press M to start making a message.
2. Press the key (set in the dialing plan) that activates call placement.
3. Dial the destination phone number.
The server automatically prompts users to record the name of a recipient, and then to record a
message. After recording, users can send their messages immediately (with “normal” delivery), or
use message addressing options, including passcode protection (see below). When users send
their messages, the server dials the specified phone number.
message. After recording, users can send their messages immediately (with “normal” delivery), or
use message addressing options, including passcode protection (see below). When users send
their messages, the server dials the specified phone number.
When someone answers the phone at the destination number, the server announces, “This is a
message for [recipient’s name] from [sender’s name].” Recipients then have the following options
from the keypad:
message for [recipient’s name] from [sender’s name].” Recipients then have the following options
from the keypad:
•
Accept this message.
•
Delay the message for 30 seconds.
•
Reject this message.
•
Tell the server to try to redeliver in an hour.
Note: All options require recipients to have a pushbutton phone.
If recipients accept the message, they can replay it and/or answer the sender. If recipients reject
the message or the server cannot deliver it, the server notifies the sender with a non-delivery
receipt—even if the sender did not request a receipt. Of course, users can still request the
standard receipt.
the message or the server cannot deliver it, the server notifies the sender with a non-delivery
receipt—even if the sender did not request a receipt. Of course, users can still request the
standard receipt.
Passcode Protection
As a message addressing option, users can attach a 4- to 10-digit passcode to their messages,
which recipients must enter before they can play the messages. Of course, a sender and
recipient must agree on this passcode beforehand.
which recipients must enter before they can play the messages. Of course, a sender and
recipient must agree on this passcode beforehand.
To use this feature, a user presses M for message addressing options when making the message
for a call placement number. The user then presses O for off-site passcode, and is prompted for a
4- to 10-digit passcode. The user then exits message addressing options and sends the
message.
for a call placement number. The user then presses O for off-site passcode, and is prompted for a
4- to 10-digit passcode. The user then exits message addressing options and sends the
message.
The called person is prompted for the passcode before the message can be played.
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