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BASIC WARRANTY
 

CFM Corporation (hereinafter referred to collectively as the Company) 
warrants that your new Vermont Castings or Majestic Gas Fireplace/
Stove is free from manufacturing and material defects for a period of 
one year from the date of purchase, subject to the following conditions 
and limitations.

EXTENDED LIFETIME WARRANTY
 

The  heat  exchanger,  where  applicable,  and  combustion  chamber 
of every Vermont Castings or Majestic gas product is warranted for 
life against through wall perforation. All appliances equipped with an 
Insta-Flame  Ceramic  Burner  have  limited  lifetime  coverage  on  the 
ceramic burner plaque. Warrantees are made to the original owner 
subject to proof of purchase and the conditions and limitations listed 
on this Warranty Document

COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a 
period of three years.
 

Note: On porcelain enamel finished external parts and accessories 
The Company offers no Warranty on chipping of enamel surfaces. 
Inspect all product prior to accepting it for any damage to the 
enamel.

 

 The salt air environment of coastal areas or a high humidity 
environment can be corrosive to the porcelain enamel finish. These 
conditions can cause rusting of the cast iron beneath the porcelain 
enamel finish, which will cause the finish to flake off.

 

Dye lot variations with replacement parts and/or accessories can 
occur and are not covered by warranty.

GLASS DOORS: Glass doors are covered for a period of one year. 
Glass doors are not warranted for breakage due to misuse or accident.  
Glass doors are not covered for discoloration or burned in stains due to 
environmental issues, or improper cleaning and maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be 
cleaned with Lemon oil only. Brass cleaners cannot be used.  Mortar 
mix and masonry cleaners may corrode the brass finish.  The Company 
will not be responsible for, nor will it warrant any brass parts which are 
damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and 
mechanical components of the burner assembly are covered for one 
year. All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and CFM 
Corporation company supplied accessories are covered for a period of 
one year.
CONDITIONS AND LIMITATIONS
•  This new Vermont Castings or Majestic product must be installed by 

a competent, authorized, service contractor. A licensed technician, as 
prescribed by the local jurisdiction must perform any installation/service 
work. It must be installed and operated at all times in accordance with 
the Installation and Operating instructions furnished with the product. 
Any alteration, willful abuse, accident, or misuse of the product shall 
nullify this warranty.

•  This warranty is non-transferable, and is made to the original owner, 

provided that the purchase was made through an authorized supplier 
of the Company.

•  The customer must pay for any Authorized Dealer in-home travel fees 

or service charges for in-home repair work. It is the dealers option 
whether the repair work will be done in the customer’s home or in the 
dealer’s shop.

•  If  upon  inspection,  the  damage  is  found  to  be  the  fault  of  the 

manufacturer, repairs will be authorized at no charge to the customer 
parts and/or labor.  

•  Any  part  and/or  component  replaced  under  the  provisions  of  this 

warranty is covered for six months or the remainder of the original 
warranty, whichever is longest.

•  This warranty is limited to the repair of or replacement of part(s) found 

to be defective in material or workmanship, provided that such part(s) 
have been subjected to normal conditions of use and service, after 
said defect is confirmed by the Company’s inspection.

•  The  company  may,  at  its  discretion,  fully  discharge  all  obligations 

with respect to this warranty by refunding the wholesale price of the 
defective part(s)

•  Any installation, labor, construction, transportation, or other related 

costs/expenses  arising  from  defective  part(s),  repair,  replacement, 
or otherwise of same, will not be covered by this warranty, nor shall 
the Company assume responsibility for same. Further, the Company 
will not be responsible for any incidental, indirect, or consequential 
damages except as provided by law.

•  SOME  STATES  DO  NOT  ALLOW  FOR  THE  EXCLUSION  OR 

LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES 
OR  LIMITATIONS  ON  HOW  LONG  AN  IMPLIED  WARRANTY 
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR 
CIRCUMSTANCES.    THIS  WARRANTY  GIVES  YOU  SPECIFIC 
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM 
STATE TO STATE. 

•  All other warranties-expressed or implied- with respect to the product, 

its components and accessories, or any obligations/liabilities on the 
part of the Company are hereby expressly excluded.

•  The  Company  neither  assumes,  nor  authorizes  any  third  party  to 

assume on its behalf, any other liabilities with respect to the sale of 
this Vermont Castings or Majestic product

•  The  warranties  as  outlined  within  this  document  do  not  apply  to 

chimney components or other non CFM Corporation accessories used 
in conjunction with the installation of this product..

•  Damage to the unit while in transit is not covered by this warranty but 

is  subject  to  claim  against  the  common  carrier.  Contact  the  dealer 
from whom you purchased your fireplace/stove (do not operate the 
appliance as this might negate the ability to process the claim with the 
carrier).

•  The Company will not be responsible for:

a)  Down drafts or spillage caused by environmental conditions such 

as near-by trees, buildings, roof tops, hills, or mountains.

b)  Inadequate  ventilation  or  negative  air  pressure  caused  by 

mechanical systems such as furnaces, fans, clothes dryers, etc.

•  This warranty is void if:

a)  The fireplace has been operated in atmospheres contaminated by 

chlorine, fluorine, or other damaging chemicals.

b)  The  fireplace  has  been  subjected  to  prolonged  periods  of 

dampness or condensation

c)  Any  damages  to  the  fireplace,  combustion  chamber,  heat 

exchanger or other components due to water, or weather damage, 
which is the result of but not limited to, improper chimney/venting 
installation.

d)  Any alteration, willful abuse, accident, or misuse of the product 

has occurred.

1)  Contact your supplier.  Make sure you have your warranty, 

your sales receipt, and the model/serial number of your  
CFM Corporation product.

2)  DO NOT ATTEMPT TO DO ANY SERVICE WORK 

YOURSELF.

PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame 
brand gas fireplaces equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.