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DV360/580 Series Direct Vent Gas Fireplace
20010667
Maintenance
Burner and Burner Compartment
It is important to keep the burner and the burner com-
partment clean. At least once per year the logs and lava 
rock/ember material should be removed and the burner 
compartment vacuumed and wiped out. Remove and 
replace the logs as per the instructions in this manual.
Always handle the logs with care as they 
are fragile and may also be hot if the fire-
place has been in  use.
FK24/FK12 Fan Assembly
The fan unit requires periodic cleaning. At least once 
per month in the operating season, open the lower lou-
vre panels and wipe or vacuum the area around the fan 
to remove any build up of dust or lint.
Brass Trim 
Clean the brass trim pieces using a soft cloth lightly 
dampened with lemon oil. Do not use water or house-
hold cleaners on any brass components.
Contact your local representative to arrange an annual 
service program.
Cleaning the Standing 
Pilot Control System
The burner and control system consists of 
 
• burner tube 
• gas orifice
 
• pilot assembly • thermopile
 
• millivolt gas valve
Most of these components may require only an oc-
casional checkup and cleaning and some may require 
adjustment. If repair is necessary, it should be per-
formed by a qualified technician.
Logs May Be HOT!!
1.  Turn off pilot light at gas valve side.
2.  Let fireplace cool if it has been running.
3.  Remove window frame assembly. (Refer to Window 
Frame Assembly Removal section)
4.  Remove logs.
5.  Vacuum burner compartment especially around 
orifice primary air openings.
6.  Visually inspect pilot. Brush or blow away any dust 
or lint accumulation.
7.  Reinstall logs.
8.  Ignite pilot - Refer to Lighting Instructions.
9.  Reinstall window frame assembly.
To obtain proper operation, it is imperative that the pilot 
and burner’s flame characteristics are steady, not lifting 
or floating.
Typically, the top 3/8” or 1/2” of the thermopile should 
be engulfed in the pilot flame. (Fig. 78)
To adjust pilot burner; (by qualified service technician)
1.  Remove pilot adjustment cap.
2.  Adjust pilot screw to provide properly sized flame.
3.  Replace pilot adjustment cap.
The primary air shutter is set at factory and should only 
be adjusted, if necessary, by a qualified service techni-
cian.
F584-703
Honeywell
& PSE
pilot flames
3/8” - 1/2”
(10 - 13 mm)
PSE Pilot
SIT Pilot
F584-703
Fig. 78  Correct pilot flame appearance.