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360DVS Series Direct Vent Fireplaces
10006326
Burner and Burner Compartment
It is important to keep the burner and the burner com-
partment clean. At least once per year remove the logs 
and lava rock/ember material. Vacuum and wipe out the 
burner compartment. Remove and refit the logs per the 
instructions in this manual.
Always handle the logs with care as they 
are fragile and may also be hot if the fire-
place has been in use.
FK24/FK12 Fan Assembly
The fan unit requires periodic cleaning. At least once 
per month in the operating season, open the lower lou-
vre panels and wipe or vacuum the area around the fan 
to remove any build up of dust or lint.
Brass Trim
Clean the brass trim pieces using a soft cloth lightly 
dampened with lemon oil. Do not use water or house-
hold cleaners on any brass components.
Cleaning the  
Standing Pilot Control System
The burner and control system consists of:
 
•  burner tube 
•  gas orifice
 
•  pilot assembly 
•  thermopile
 
•  millivolt gas valve
Most of these components may require only an occa-
sional checkup and cleaning and some may require ad-
justment. If repair is necessary, it should be performed 
by a qualified technician.
1.  Turn off pilot light at gas valve side.
2.  Let fireplace cool if it has been running.
3.  Remove window frame assembly. (Refer to Window 
Frame Assembly Removal section)
4.  Remove logs.
5.  Vacuum burner compartment especially around 
orifice primary air openings.
6.  Visually inspect pilot. Brush or blow away any dust 
or lint accumulation.
7.  Reinstall logs.
8.  Ignite pilot; refer to Lighting Instructions.
9.  Reinstall window frame assembly.
Maintenance
To obtain proper operation, it is imperative that the pilot 
and burner’s flame characteristics are steady, not lifting 
or floating.
Typically, the top 3/8 – 1/2” (10 – 13 mm) of the thermo-
pile should be engulfed in the pilot flame. (Page 26, Fig. 
46)
To adjust pilot burner (to be done by a qualified service 
technician):
1.  Remove pilot adjustment cap.
2.  Adjust pilot screw to provide properly sized flame.
3.  Replace pilot adjustment cap.
The primary air shutter is set at factory and should be 
adjusted, if necessary, only by a qualified service tech-
nician.
Cleaning Electronic Ignition System
The Electronic Ignition burner/control system consists 
of:
 
•  main burner 
 
 
•  gas orifice 
 
•  pilot burner 
 
•  24VAC valve with transformer
The process for taking care of Electronic Ignition units is 
identical to that for taking care of Standing Pilot models.