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October 10, 2001                                                                    27                       
 
 
 
   250-5583
Contour Pellet Stove
LIMITED LIFETIME WARRANTY
The Aladdin Hearth Products limited Lifetime Warranty guarantees that the following components will work as designed for the 
lifetime of the stove or Aladdin Hearth Products will repair or replace them.  These items include but are not limited to steel and 
cast  iron  components,  all  gas  burners,  gas  logs,  combustion  chambers,  heat  exchanger  systems,  stainless  steel  firebox 
components,  gold  plating,  doors,  glass  damaged  by  thermal  breakage,  steel  baffle  supports,  steel  and  ceramic  baffles  and 
manifold tubes.  Labor is for the first five years.
THREE YEAR WARRANTY
Our EZ Clean firepots are covered under Aladdin Hearth Products three-year warranty program.  Labor is for 3 years.
TWO YEAR WARRANTY
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, thermodisc 
switches, pilot assembly, gas valves, thermostats and remotes are covered under Aladdin Hearth Products two-year warranty 
program.  The igniter is not covered by any warranty, expressed or implied.
ONE YEAR WARRANTY
Porcelain finishes are warranted against manufacturer defects for one year.  Labor to repair or replace these parts is covered  for 
one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made through 
an authorized dealer of Aladdin Hearth Products. It must be installed and operated at all times in accordance with the Installation 
and Operating Instructions furnished with this product, as well as any applicable local and national codes.  Any alteration, willful 
abuse, accident, or misuse of the product shall nullify this warranty.
Labor  to  repair  or  replace  items  covered  under  the  limited  Lifetime  Warranty  will  be  covered  for  the  first  five  years  per  our 
warranty service fee reimbursement schedule.  Parts covered under the limited Lifetime Warranty will be covered for the lifetime 
of the appliance up to a maximum of ten (10) years after Aladdin Hearth Products discontinues the model.  Adjustments, regular 
maintenance, cleaning and temporary repairs do not qualify for a service call fee and will not be covered.  The replacement of 
consumer replaceable items and installation of upgraded component parts do not quality for a service call fee, and will not be 
covered.
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, logs for oil or pellet stoves, door 
gasketing,  glass  gasketing,  thermocouple  covers,  firebrick,  kaowool  or  other  ceramic  insulating  materials.    It  does  not  cover 
installation  or  operational-related  problems  such  as  overfiring,  use  of  corrosive  driftwood,  downdrafts  or  spillage  caused  by 
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, or 
negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
Any  installation,  construction,  transportation,  or  other  related  costs  or  expenses  arising  from  defective  part(s),  repair, 
replacement, etc., will not be covered by this warranty, nor will Aladdin Hearth Products assume responsibility for them.  Further, 
Aladdin  Hearth  Products  will  not  be  responsible  for  any  incidental,  indirect,  or  consequential  damages,  except  as  results  in 
damage to the interior or exterior of the building in which this appliance is installed.  This limited Lifetime Warranty does not 
apply  to  the  venting  components,  hearth  components  or  other  accessories  used  in  conjunction  with  the  installation  of  this 
product not manufactured by Aladdin Hearth Products.
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine, or other 
damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is any damage to the 
stove  or  other  components  due  to  water  or  weather  damage  which  is  the  result  of,  but  not  limited  to,  improper  chimney  or 
venting installation.  Aladdin Hearth Products may, at its discretion, fully discharge all obligations with respect to this war ranty by 
either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all Quadra-Fire appliances sold after May 1, 2002 and supersedes any and all 
warranties currently in existence.
REV C
Lifetime Warranty