Справочник Пользователя для Rheem Gas Heavy Duty Water Heater Models 265 Litre and 275 Litre

 

47 

 

1. 

This warranty is applicable only to water heaters 

manufactured from 1

st 

September 2005. 

2. 

The water heater must be installed in accordance with the 
Rheem water heater installation instructions, supplied with 

the water heater, and in accordance with all relevant 

statutory and local requirements of the State in which the 
water heater is installed. 

3. 

Where a failed component or water heater is replaced 

under warranty, the balance of the original warranty period 
will remain effective. The replaced part or water heater 

does not carry a new warranty.  

4. 

Where the water heater is installed outside the boundaries 

of a metropolitan area as defined by Rheem or further than 

25 km from a regional Rheem branch office, or an 
Accredited Service Agent, the cost of transport, insurance 

and travelling costs between the nearest Rheem 

Accredited Service Agent’s premises and the installed site 

shall be the owner’s responsibility. 

5. 

Where the water heater is installed in a position that does 
not allow safe, ready access, the cost of accessing the site 

safely, including the cost of additional materials handling 
and 

/ 

or safety equipment, shall be the owner’s 

responsibility. 

6. 

The warranty only applies to the water heater and original 
or genuine (company) component replacement parts and 

therefore does not cover any plumbing or electrical parts 
supplied by the installer and not an integral part of the 

water heater, e.g. pressure limiting valve; isolation valves; 

non-return valves; electrical switches; pumps or fuse. 

7. 

The water heater must be sized to supply the hot water 

demand in accordance with the guidelines in the Rheem 
water heater literature. 

 

1. 

REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER 
HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER 

WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS. 

 

a) 

Accidental damage to the water heater or any component, 
including: Acts of God; failure due to misuse; incorrect 

installation; attempts to repair the water heater other than 

by a Rheem Accredited Service Agent or the Rheem 
Service Department. 

b) 

Where it is found there is nothing wrong with the water 
heater; where the complaint is related to excessive 

discharge from the temperature and / or pressure relief 

valve due to high water pressure; where there is no flow of 
hot water due to faulty plumbing; where water leaks are 

related to plumbing and not the water heater or water 
heater components; where there is a failure of gas, 

electricity or water supplies; where the supply of gas, 
electricity or water does not comply with relevant codes or 

acts. 

c) 

Where the water heater or water heater component has 
failed directly or indirectly as a result of: excessive water 

pressure; excessive temperature and / or thermal input; 
blocked  overflow / vent  drain; corrosive atmosphere; ice 

formation in the pipe work to or from the water heater. 

d) 

Where the solar water heater or solar water heater 
component has failed directly or indirectly as a result of ice  

formation in the water ways of a solar water heater system: 
without a freeze protection system; with a freeze protection 

system where the electricity supply has been switched off 
or has failed; (Hiline) installed at an altitude more than 

600 metres above sea level; (Loline) installed at an altitude 
more than 800 metres above sea level; where the system 

has not been installed in accordance with the water heater 

installation instructions. 

e) 

Where the water heater is located in a position that does 

not comply with the Rheem water heater installation 

instructions or relevant statutory requirements, causing the 
need for major dismantling or removal of cupboards, doors 

or walls, or use of special equipment to bring the water 
heater to floor or ground level or to a serviceable position. 

f) 

Repair and / or replacement of the water heater due to 

scale formation in the waterways or the effects of corrosive 
water when the water heater has been connected to a 

scaling or corrosive water supply as outlined in the 
Owner’s Guide and Installation Instructions booklet. 

g) 

Breakage of collector glass for any reason including hail 

damage. (We suggest that the collector glass be covered 
by your home insurance policy). 

 

2. 

SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY 

AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER 
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER 

HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR 
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF 

FAILURE.