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D-Link DCS-5020L User Manual
Appendix B - Contacting Technical Support
Contacting Technical Support
U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.
Before you contact technical support, please have the following ready:
 
• Model number of the product (e.g., DCS-5020L)
 
• Hardware Revision (located on the label on the bottom of the Network Camera (e.g., rev A1))
 
• Serial Number (s/n number located on the label on the bottom of the Network Camera). 
You can find software updates and user documentation on the D-Link website as well as frequently asked questions and 
answers to technical issues.
For customers within the United States:
 
Phone Support:
(877) 453-5465
Internet Support:
http://support.dlink.com
 
For customers within Canada:
 
Phone Support:
(800) 361-5265
 
Internet Support:
http://support.dlink.ca