Справочник Пользователя для Chauvet 64-36VWC
LED Par 64-36VW B&C User Manual
14
Rev. 4
Return Procedure
Returned merchandise must be sent prepaid and in the original packing; call tags will not be issued.
Package must be clearly labeled with a Return Merchandize Authorization Number (RMA #).
Products returned without the RMA # will be refused. Call CHAUVET® and request an RMA # prior to
shipping the fixture. Be prepared to provide the model number, serial number and a brief description
of the cause for the return. Be sure to pack fixture properly; any shipping damage resulting from
inadequate packaging is the customer’s responsibilityFedEx UPS packing or double-boxing are
recommended.
Package must be clearly labeled with a Return Merchandize Authorization Number (RMA #).
Products returned without the RMA # will be refused. Call CHAUVET® and request an RMA # prior to
shipping the fixture. Be prepared to provide the model number, serial number and a brief description
of the cause for the return. Be sure to pack fixture properly; any shipping damage resulting from
inadequate packaging is the customer’s responsibilityFedEx UPS packing or double-boxing are
recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace product(s).
If you are given an RMA #, please include the following information on a piece of paper inside
the box:
the box:
1)
Your name
2)
Your address
3)
Your phone number
4)
RMA #
5)
A brief description of the symptoms
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore, the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.