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10. Troubleshooting 
 
 
 
 
 
10 - 8
 
Alarm No. 
17 
A/D converter error: 
An error was detected in the A/D converter for detecting current FB. 
 
 
Cause of occurrence 
Investigation items 
Remedy 
1  CPU peripheral circuit operation is 
incorrect. 
Check for abnormalities in the unit's 
surrounding environment, etc. 
(Example: Ambient temperature, noise, 
grounding) 
Improve the surrounding environment. 
2  Drive unit is faulty. 
Check the repeatability. 
If the problem is repeated, replace the 
drive unit. 
 
Alarm No. 
18 
Motor side detector: Initial communication error: 
Initial communication with the motor side detector failed. 
 
 
Cause of occurrence 
Investigation items 
Remedy 
Check whether the drive unit connector 
(CN2) is disconnected. 
Correctly connect. 
1  Detector input connector is disconnected. 
Check whether detector connector is 
disconnected. 
Correctly connect. 
Exchange with cable for other axis and 
check repeatability. 
2  Detector cable is broken. 
Check cable continuity. 
Replace the detector cable. 
Check the repeatability. 
If the problem is repeated, replace the 
drive unit. 
3  CPU peripheral circuit operation is 
incorrect. 
Check for abnormalities in the drive unit's 
surrounding environment, etc. 
(Example: Ambient temperature, noise, 
grounding) 
Improve the surrounding environment. 
Example: High  temperature 
  ... Check the cooling fan 
Incomplete grounding 
  ... Add grounding measures
4  Drive unit input circuit is faulty. 
Replace the drive unit. 
5  Detector is faulty. 
Try connecting the drive unit and detector 
with another axis, and check the 
repeatability. 
(Note) Do not release the emergency 
stop in this case. 
Replace the detector. 
(When using the absolute position 
system, the zero point must be 
established again.) 
 
Alarm No. 
21 
No signal 2: 
In the full-closed loop system, an error was detected in ABZ phase. 
 
 
Cause of occurrence 
Investigation items 
Remedy 
Check whether the drive unit connector 
(CN2) is disconnected. 
Correctly connect. 
1  Detector input connector is disconnected. 
Check whether detector connector is 
disconnected. 
Correctly connect. 
Exchange with cable for other axis and 
check repeatability. 
2  Detector cable is broken. 
Check cable continuity. 
Replace the detector cable. 
3  Drive unit input circuit is faulty. 
Replace the drive unit. 
4  Detector is faulty. 
Try connecting the drive unit and detector 
with another axis, and check the 
repeatability. 
(Note) Do not release the emergency 
stop in this case. 
Replace the detector. 
(When using the absolute position 
system, the zero point must be 
established again.)