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Troubleshooting
38
4
Problem
Causes
Solutions
Misfeeds occur frequently.
The tray's side fences may 
not be locked.
Check the side fences are locked. 
p.42 “Changing the Paper Size”.
The tray's end fence may 
not be set properly.
Check the end fence is set properly. 
See p.42 “Changing the Paper Size”.
You may have loaded pa-
per of a size not shown on 
the paper size selector.
When using paper of a size that can-
not be detected automatically, use 
Tray Paper Settings to set the paper 
size. See p.27 “Tray Paper Size:Tray 
1–4” and p.59 “Copy Paper”.
An error message remains, 
even if misfed paper is re-
moved.
When a misfeed message 
appears, it remains until 
you open and close the cov-
er, as required.
Clear misfed paper, and then open 
and close the front cover. See p.39 
“x Clearing Misfeeds”.
Cannot print in duplex 
mode.
You cannot use paper in 
the bypass tray for duplex 
printing.
For duplex printing, select Tray 1-4 
in copier mode or with the printer 
driver.
 [Off] is selected for [Duplex] 
in Printer Features.
Select [On] for [Duplex] in Printer 
Features. See “Paper Input: Duplex” 
Printer/Scanner Reference.
You forgot your key opera-
tor code.
Contact your service representative.
KirC3L_zen_AE-F1_FM.book  Page 38  Friday, March 31, 2006  2:08 PM