Справочник Пользователя для Samsung CLX-8540ND

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<Troubleshooting>
Common Windows problems
Condition
Suggested solutions
“File in Use” 
message appears 
during installation.
Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“General 
Protection Fault”, 
“Exception OE”, 
“Spool32”, or 
“Illegal Operation” 
messages appear.
Close all other applications, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout 
error occurred.” 
messages appear.
These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in standby 
mode or after printing has been completed, 
check the connection and/or whether an error 
has occurred.
Note
Refer to Microsoft Windows User’s Guide that came with your 
computer for further information on Windows error messages.
Common PostScript problems
The following situations are PS language specific and may occur when 
several printer languages are being used.
Note
To receive a printed or screen-displayed message when 
PostScript errors occur, open the Print Options window and click 
the desired selection next to the PostScript errors section.
Problem
Possible Cause
Solution
PostScript file 
cannot be 
printed.
The PostScript 
driver may not be 
installed correctly.
• Install the PostScript 
driver, referring to 
Software section.
• Print a configuration 
page and verify that the 
PS version is available 
for printing.
• If the problem persists, 
contact a service 
representative.
“Limit Check 
Error” message 
appears.
The print job was 
too complex.
You might need to reduce 
the complexity of the page 
or install more memory.
A PostScript 
error page prints.
The print job may 
not be PostScript.
Make sure that the print job 
is a PostScript job. Check 
to see whether the 
software application 
expected a setup or 
PostScript header file to be 
sent to the machine.
The optional tray 
is not selected in 
the driver.
The printer driver 
has not been 
configured to 
recognize the 
optional tray.
Open the PostScript driver 
properties, select the 
Device Settings
 tab, and 
set the Tray option of the 
Installable Options
 section 
to Installed.
Window/ 
Macintosh
The machine does not 
staple correctly when 
printing more than one 
copy from Acrobat 
Reader with a collate 
option. 
Try to print with the latest 
Adobe Reader program or 
print with turning on "Print 
as Image" option from 
Acrobat printing options. It 
might take longer to print 
when you print a PDF file 
as an image. 
Linux
The machine does not 
staple correctly when 
printing more than one 
copy with a collate option
Turning off collation options 
on applications (including 
CUPS pstops collation option) 
may solve this problem. If you 
want to use the collation 
option, go to printer driver’s 
advanced option and turn the 
collation on.