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About this Guide

Caution:

Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note:

Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Getting help

If you still have a question after reading this guide, contact an HP authorized
service provider or access our web site:

HP technical support

Telephone numbers for worldwide technical support are listed on the following
HP web site:

Note:

For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■

Technical support registration or contract number (if applicable)

■

Product serial numbers

■

Product model names and numbers

■

Applicable error messages

■

Operating system type and revision level

■

Detailed, specific questions

■

HP StorageWorks Library and Tape Tools (L&TT) Support Ticket (if
applicable)