Справочник Пользователя для HP (Hewlett-Packard) 1900ux

Скачать
Страница из 80
Troubleshooting
50
Troubleshooting common problems
If the procedures in 
 do not address or resolve your problem, visit 
 for additional assistance, or contact HP technical 
support (see “
Table 8:  Troubleshooting installation
Problem
Solution
Power
Jukebox will not power on
Check that the power indicator light 
on the control panel is on. If it is not, 
make sure the power switch on the 
front panel is on.
Replace the power cord.
Host computer system does not 
recognize the jukebox or the drives
Ensure the jukebox is not in an error 
or failed state. If so, troubleshoot the 
error before continuing.
Ensure the jukebox is connected and 
powered on. The jukebox must be 
on when booting the host computer 
for the jukebox to be recognized.
If the jukebox is the last device on 
the SCSI bus, check that it has been 
terminated and that the maximum 
cable length has not been 
exceeded.
Check SCSI ID assignments and 
resolve any conflicts.
Ensure you are connected to the 
correct SCSI bus type. UDO 
jukeboxes are LVDS devices.
If using a narrow (8-bit) HBA, make 
sure that all addresses are in the 
range 0 through 7.
For Windows operating systems, use 
the device manager to rediscover 
the jukebox.
For HP-UX, use 
ioscan
 to verify 
that the HBA and attached devices 
are claimed.
For other operating systems, refer to 
the system administrators guide for 
diagnosing missing peripherals.