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Chapter 4
Installation Verifica tion and Troubleshooting
© National Instruments Corp.
4-7
STD-GPIB for Windows
What should I do if one of the diagnostic tests fails with an error?
Refer to the troubleshooting sections of this chapter for specific information about what
might cause these tests to fail.
When should I use the Win16 Interactive Control utility?
You can use the Win16 Interactive Control utility to test and verify instrument
communication, troubleshoot problems, and develop your application program.  For more
information, refer to Chapter 5,  Interactive Control Program , in the  NI-488.2 User
Manual for Windows
.
How do I use an NI-488.2 language interface?
For information about using NI-488.2 language interfaces, refer to Chapter 3, Developing
Your Application 
, in the  NI-488.2 User Manual for Windows.
What information should I have before I call National Instruments?
When you call National Instruments, you should have the results of the diagnostic tests
and the output from the GPIB Information utility.  Also, make sure you have filled out
the configuration form in Appendix C, Customer Communication.