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Release Notes for Cisco IOS Release 12.0(6) Feature Packs for the Cisco 2500 Series  23
Cisco Connection Online
Hot Tips—Describes popular tips and hints gathered from the Cisco Technical Assistance Center
(TAC). Most of these documents are available from the TAC Fax-on-demand service. To reach
Fax-on-demand and receive documents at your fax machine from the United States, call
888-50-CISCO (888-502-4726). From other areas, call 650-596-4408.
Internetworking Features—Lists tips on using and deploying Cisco IOS software features and
services.
Sample Configurations—Provides actual configuration examples that are complete with
topology and annotations.
Software Products—Contains Cisco IOS Software Bulletins, Cisco TCP/IP Suite 100, General
Cisco IOS, Internet/Intranet Applications and Software, Network Management, Network
Protection Software Tips, and WAN Switching Products and Software.
Special Collections—Lists other helpful documents, including Case Studies, References &
Request for Comments (RFCs), and Security Advisories.
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.
You can access CCO in the following ways:
WWW: http://www.cisco.com
WWW: http://www-europe.cisco.com
WWW: http://www-china.cisco.com
Telnet: cco.cisco.com
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.
For a copy of CCO’s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For
additional information, contact cco-team@cisco.com.
Note
If you are a network administrator and need personal technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or cs-rep@cisco.com.