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3. MAINTENANCE 
EO1-33030 
3.1 Cleaning
 
3- 1 
3. MAINTENANCE 
 
 
 
 
 
 
 
 
 
 
 
 
3.1 Cleaning 
 
3.1.1  Print Head/Platen 
 
 
 
 
 
 
 
 
 
 
This chapter describes how to perform normal maintenance.  
To maintain the printer performance and quality print, please clean the 
printer regularly, or whenever media is replaced. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following sections describe periodic cleaning of the unit.  
 
 
1.
  Disconnect the Power Cord.  Open the Media Cover.  
2.
  Remove the media from the printer. 
3.
  Clean the Print Head Element with the Print Head Cleaner or a cotton 
swab slightly moistened with ethyl alcohol. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.
  Wipe the Platen with a soft cloth slightly moistened with ethyl 
alcohol. 
 
  
 
 
WARNING! 
1.  Be sure to disconnect the 
Power Cord before 
performing maintenance.  
Failure to do this may 
cause an electric shock. 
2.  To avoid injury, be 
careful not to pinch or 
jam your fingers while 
opening or closing the 
cover. 
3.  The Print Head may 
become hot.  Do not 
touch the Print Head. 
4.  Do not pour water directly 
onto the printer. 
 
CAUTION! 
1.  Do not allow any hard 
objects to touch the print 
head or platen, as this 
may cause damage to 
them. 
2.  Do not use any volatile 
solvent including thinner 
and benzene, as this may 
cause discoloration to the 
cover, print failure, or 
breakdown of the printer.  
3.  Do not touch the print 
head element with bare 
hands, as static may 
damage the print head.  
4.  Failure to clean the print 
head may cause a print 
head problem, shortening 
its life.  
5.  Failure to clean the 
platen may cause the 
platen to slip, resulting in 
a feed error. 
NOTE: 
For cleaning the print head, 
TOSHIBA TEC-approved print 
head cleaner is recommended.  
It is available at your nearest 
TOSHIBA TEC sales agent.  
Part Name: Print Head Cleaner 
Part No.: 24089500013 
Print Head Element 
Cotton Swab 
Platen